Autobahn Motors - Service Center

They recommended thousand of dollars of "critical" repairs.. Received second opinion which was repairs that had been recommended were not needed. Autobahn said: Engine Mounts Collapsing - $1,64 repairs.. Received second opinion which was repairs that had been recommended were not needed. Autobahn said: Engine Mounts Collapsing - $1,640.80 - second opinion said not needed. Boot Torn on Ball Joint - $1,217.80 - second opinion said not needed Reseal Front Cylinder Head Covers -$1,576.74 -done under warranty. Now wonder if it was necessary? Gas cap replacement - $116.73 - done by others for $59.33 Josh was "great". Must be a tough job delivering less than ethical information to his customers. More

exceptional service. I was at dealer service department for my car's schedule maintenance. My adviser Joe took care of me very well. He is friendly, very professional and honest guy. Exceptional service. A for my car's schedule maintenance. My adviser Joe took care of me very well. He is friendly, very professional and honest guy. Exceptional service. Also the car loaner department personal is very well trained and provided me the best customer experience. They always answer my questions about latest new arrival with Mercedes family. Plus they took care of my car very well. Service technician know what they are doing. once this place perform a service on my car I don't have to worry about it at all. Work was done on time as promised. Time is very important to all of us and this dealer knows time is money and take care of their customers always. I highly recommend this dealership to anyone. Go with confidence to this place. They don't play games. Very trustworthy place. More

I took my car in for service. It was a very smooth process. Skip was my adviser and he was great at explaining what needed to be done and he was able to answer all my questions. I am very happy with m process. Skip was my adviser and he was great at explaining what needed to be done and he was able to answer all my questions. I am very happy with my service. More

Service was excellent and our service rep, Josh Cassettari, communicated clearly and made sure the work was done promptly and professionally plus the dealership provided us with a loaner car which Cassettari, communicated clearly and made sure the work was done promptly and professionally plus the dealership provided us with a loaner car which we really appreciated. More

My service advisor was friendly, courteous, and provided me with all the information and price to determine the best service for my vehicle. Excellent Service! me with all the information and price to determine the best service for my vehicle. Excellent Service! More

I was very extremely satisfied with the routine maintenance on my vehicle. The overall experience was fantastic from drop off to pick up. Excellent Team! maintenance on my vehicle. The overall experience was fantastic from drop off to pick up. Excellent Team! More

Excellent service. Service Advisor Skip Vaughn great customer service. He kept me updated on status of my vehicle. Professional, courteous. Overall a great experience. Thank you customer service. He kept me updated on status of my vehicle. Professional, courteous. Overall a great experience. Thank you More

Very friendly, fast, efficient service. I was informed what service would be done and the car was returned as promised cleaned and in a reasonable time. what service would be done and the car was returned as promised cleaned and in a reasonable time. More

Excellent regular maintenance visit. Greeted on time. Work done before promised time. Vehicle was returned cleaned and sanitized. Very good text communications re status of work completion. Work done before promised time. Vehicle was returned cleaned and sanitized. Very good text communications re status of work completion. More

I took my C63 for the annual maintenance and was greeted by my service advisor Jovis Leung. He provided me with excellent care and great customer service and satisfaction! He took the time to explain everyt by my service advisor Jovis Leung. He provided me with excellent care and great customer service and satisfaction! He took the time to explain everything about the service that my car would be getting. Jovis is very patient, thorough and has a great attitude. Thank you Autobahn Motors and Jovis! Mike Nazari in sales was also a great help to me when I purchased my C63 in February 2020. This is my first Mercedes I purchased and he made sure everything, especially the transaction went smooth. More