Autobahn Motors - Service Center
Belmont, CA
315 Reviews of Autobahn Motors - Service Center
Service call to correct C350 recall notice. Work was clean. Car was picked up and delivered to my home. The delivery person was properly garbed with face mask and gloves, important in this tim Work was clean. Car was picked up and delivered to my home. The delivery person was properly garbed with face mask and gloves, important in this time of COVD-19 avoidance. More
excllent experience. My car was in for routine service. All employees, especially my service advisor Johnny Lam, were friendly, professional and went out of their way to e My car was in for routine service. All employees, especially my service advisor Johnny Lam, were friendly, professional and went out of their way to ensure that my experience at the dealership was first rate. My car was ready for pickup on time and was not only serviced but was also washed and sanitized. More
Excellent care and service!!! I have never been this happy with my car-----and the service!!!! Everyone is sooo happy to fix any concern or question that I might have! and help i I have never been this happy with my car-----and the service!!!! Everyone is sooo happy to fix any concern or question that I might have! and help is always readily available!! Thank you! More
I’am very happy with the service. Clean surroundings, fast service . This is my first time to schedule with autobahn the people i talk too are very nice from customer service to service staff. Thank you fast service . This is my first time to schedule with autobahn the people i talk too are very nice from customer service to service staff. Thank you More
Recall recap The Dealer service advisor contacted me to see if there were any service pending or overdue. I informed him nothing was pending but I was still waitin The Dealer service advisor contacted me to see if there were any service pending or overdue. I informed him nothing was pending but I was still waiting for my replacement air bag. The adviser was kind enough to check the status on the replacement part and within 30 minutes he got back to me and told me they had it in stock and would be able to perform the replacement that day. What more can you ask for then instant service. More
I was thrilled to receive a reminder call from Autoban to come in and have my car serviced . The service was top cabin ! Nick was outstanding !!! come in and have my car serviced . The service was top cabin ! Nick was outstanding !!! More
Very efficient, excellent remote communication tools, such as app based scheduling, and delivery of updates by text and invoice by real time email. Also great customer service such as app based scheduling, and delivery of updates by text and invoice by real time email. Also great customer service More
Service for GL550 My service advisor, Johnny Lam is always helpful & professional and been my advisor for 5+ years. Overall service experience from start to finish is My service advisor, Johnny Lam is always helpful & professional and been my advisor for 5+ years. Overall service experience from start to finish is excellent. More
Awesome dealership, very beautiful building. Customer service is definitely top priority here! So helpful during this covid 19 crisis and ensuring each and every car is sanitized before delivering to th service is definitely top priority here! So helpful during this covid 19 crisis and ensuring each and every car is sanitized before delivering to the customer. Jimmy Ho was an awesome advisor, i always take all my cars to him, he is out for your best interest and doesnt try to sell you what you dont need. Highly recommend Jimmy Ho to anyone looking for a knowledgeable and honest service advisor! A+++++ More
Always a pleasure to deal with the service department at Autobahn. Everyone is friendly, informative, efficient and professional. I‘ve been a customer for over 10 years and they’ve only gotten better at it! Autobahn. Everyone is friendly, informative, efficient and professional. I‘ve been a customer for over 10 years and they’ve only gotten better at it! This time around my car was due for service right when shelter in place started so they came and picked up my car, did the service and dropped it off all in one day without direct contact, and all the while communicating all that needed to be done to the car. Just excellent. Highly recommended! More