Autobahn Motors - Service Center

The goal of the service was completed satisfactorily. We brought the car MB CLK 320 for a recall service on the sunroof. Additional inspections on the car were done and the car was delivered to our home i We brought the car MB CLK 320 for a recall service on the sunroof. Additional inspections on the car were done and the car was delivered to our home in a timely manner. More

Very happy with the service I received. They fixed a problem created by another dealer. Autobahn is now my go to for all my service needs. problem created by another dealer. Autobahn is now my go to for all my service needs. More

The service is definitely one of the worst ever I had in Mercedes dealer. The staff on the service department are not knowledgeable of there service and unprofessional. Mercedes dealer. The staff on the service department are not knowledgeable of there service and unprofessional. More

Great experience during my first annual service 2020 GLE350 Autobahn motors ensured I had a comfortable and swift service experience for my annual service for GLE 350. It was fairly easy to schedule and get the Autobahn motors ensured I had a comfortable and swift service experience for my annual service for GLE 350. It was fairly easy to schedule and get the process done. More

Great Experience We have been taking our SUV to Autobahn for three years now. The dealership is so clean and upscale looking, even in the service area. We dealt with A We have been taking our SUV to Autobahn for three years now. The dealership is so clean and upscale looking, even in the service area. We dealt with Andrew Barragan, who took care of all the paperwork. He was great and followed up with us promptly. Our car was pristine when we picked it up. All in all, a very positive experience. More

We have been working with Johnny Lam for years and have always received top notch service . Johnny Is on time, helpful and accommodating . I rate the dealership 10/10 always received top notch service . Johnny Is on time, helpful and accommodating . I rate the dealership 10/10 More

Electronic Steering Lock repair Mark was very responsive and kept me updated. They gave me an appointment right away, they ordered the part necessary and it arrive within 3 days. Mark was very responsive and kept me updated. They gave me an appointment right away, they ordered the part necessary and it arrive within 3 days. More

Joe Leung was excellent in every respect. My service manager, Leung was courteous, responsive, and very efficient. I was very pleased with the entire experience. from booking my appointment t My service manager, Leung was courteous, responsive, and very efficient. I was very pleased with the entire experience. from booking my appointment through the service desk to the completion of the actual work itself. . More

Excellent advice from the service personnel Johnny Lam gave me excellent advice on how best to deal with a bumper issue during my scheduled service appointment. I also appreciate his good advice Johnny Lam gave me excellent advice on how best to deal with a bumper issue during my scheduled service appointment. I also appreciate his good advice on the usage of MB during the COVID-19 pandemic. More

PRIOR REVIEW OF SERVICE I originally posted a negative review on here about my prior service. The next day I received a call from Nick Serrano the service manager. After sp I originally posted a negative review on here about my prior service. The next day I received a call from Nick Serrano the service manager. After speaking with him and having him address my concerns I returned my vehicle to the service department and all the issues were handled. Because of Nicks immediate response and the nature of the way he handled things my faith in good customer service was restored. This showed me that they definitely want to provide good customer service and are determined to make the customer happy.. More