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Autobahn Motors
Belmont, CA
763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 763 reviews
January 29, 2006
I bought a Mercedes C230K here and brought it in for service until I traded it in. I should have known something was wrong when I'd agreed on a price and it took several hours to produce the paperwork. service until I traded it in. I should have known something was wrong when I'd agreed on a price and it took several hours to produce the paperwork. The service experience was even worse. They couldn't care less when you take the care in. I had to hunt someone down to even sign in the car. After this, they had the gall to call and complain that I'd given them a bad review on the MB survey. More
by cattus
August 22, 2005
Would very much recommend against this dealership. They wouldn't budge off MSRP for an SLK55. They claimed they would 'beat any deal' I could get and flat out lied about it. I was able to get $1700 off wouldn't budge off MSRP for an SLK55. They claimed they would 'beat any deal' I could get and flat out lied about it. I was able to get $1700 off MSRP from another dealer and they refused to match it. They also gave me an EXTREMELY lowball offer on my Lexus SC430 trade in, they offered $40k on a car that has a blue book value of over $45k and refused to increase the offer one cent. The car sold less than 24 hours later to a private party for $47.5k. More
by Dozer42
August 29, 2004
After getting a switch and bait ploy at the dealership in Steven's Creek, I walked into the dealership to see the exact CLK I wanted in terms of color and options, with the addition of the Command. Told the Steven's Creek, I walked into the dealership to see the exact CLK I wanted in terms of color and options, with the addition of the Command. Told the first sales peron, Franz, I wanted the car and got the deal done in 20 mins. I told him firmly that I got a deal from anoher dealership and if he matches it, it is done. No run-around and no BS.<br><br>As for the service department, it is great. No problem getting a loaner car and the people working there are real professional and polite. Steve Hooper, my service advisor is nothing short of great. Calls me to keep me informed of the status of the repairs and I don't even have to ask him for a loaner....it's assumed. I just relocated to Irvine and have already experience the difference by going to Flectcher Jones. Looks like it's going to be an impersonal experience but hopefully, they are competent. More
by DCCLK
Employees Worked With
Steve Hooper/Franz Krieg
