Autobahn Motors

Service department Very friendly. Efficient check-in/check-out process. Very informative regarding work to be done and service needed. Access to vehicle history and s Very friendly. Efficient check-in/check-out process. Very informative regarding work to be done and service needed. Access to vehicle history and service record enhances efficiency. More

Excellent overall purchasing experience My wife and I went to Autobahn Motors to purchase a low-mileage 2015 SLK350. The salesman was patient and not pushy at all, and the overall transactio My wife and I went to Autobahn Motors to purchase a low-mileage 2015 SLK350. The salesman was patient and not pushy at all, and the overall transaction was painless and pleasant. Much better than experiences I've had at other dealerships. The car was priced well and was in perfect condition, like a new vehicle. More

Great experience! It was a pleasant experience to work with Autobahn Motors when purchasing my new car earlier this month! Both Ali and Mike were excellent in their res It was a pleasant experience to work with Autobahn Motors when purchasing my new car earlier this month! Both Ali and Mike were excellent in their respective roles, Ali for the initial negotiation and Mike on the actual sale day. Jaddeep was very helpful as well. I would recommend Autobahn to anyone looking to buy a MB car. More

Service not up to par Impeccable sales & customer service. Not so great repair service. I am just learning that you need to check if work was actually done. I asked for th Impeccable sales & customer service. Not so great repair service. I am just learning that you need to check if work was actually done. I asked for the break release (E350) to be fixed in 2014 and was told it was. Recently, Apr 2017, reported it again and go it fixed. Driver side glass was left open when it rained during one of my service visits with rain water on seat and floor. And the floor carpet was ripped during one service (guessing carpet vacuum) and I noticed this much later. More

Great experience!! I found the right car for my wife. The service was excellent and the price was right!. They set me up with maintanance and all we are going to need to I found the right car for my wife. The service was excellent and the price was right!. They set me up with maintanance and all we are going to need to keep our mini SUV running. More

Excellent! Vikram was organized, helpful, diligent and really helped us make the right decision. He was patient as we vacillated over color, trim, pricing and he Vikram was organized, helpful, diligent and really helped us make the right decision. He was patient as we vacillated over color, trim, pricing and helped us get to the right answer. We were extremely satisfied with everything at the dealership and would have no hesitation in recommending it and more specifically Vikram to any of our friends! thank you. More

All over it. Brought my wife's new CLA in for the Permaplating. I have owned and had many cars serviced in my life, most of them foreign, so I had seen the gamut Brought my wife's new CLA in for the Permaplating. I have owned and had many cars serviced in my life, most of them foreign, so I had seen the gamut in customer service out of these outfits. Autobahn in Belmont is without a doubt the best. From the greeters in the tent area when you first pull in to the cashiers and the parts people, everyone is quick to respond and their every word and gesture is directed toward making sure you drop off your car and receive your loaner vehicle in as smooth and efficient manner as possible. One of the ways this is accomplished is that they have a huge staff. At most dealer service centers you pull in and wait and finally have to go inside and roust someone. Not here. They inform you on arrival who your assigned service advisor is and from there to the end there are three or four people at every station waiting to help you. At most other places it is obvious that one person is stretched over several duties. Here is the perfect vignette: As I got into my car, I noticed a beautiful new E350 parked behind me and an elderly Asian woman behind the wheel. A Service Advisor approached the car. "Good morning Mrs. Chang! I drove away as a wide smile spread across her face. The kicker? Garrett Wong,The man who sold my wife the car three weeks ago, called that afternoon to discuss the outcome and wanted me to text him pics of the car to make sure the job had been done right. Say no more. More

Wonderful experience! Would like to shout out a huge thank you to Autobahn Mercedes for this experience. I thought I had my appointment the day I drive up, I had goofed an Would like to shout out a huge thank you to Autobahn Mercedes for this experience. I thought I had my appointment the day I drive up, I had goofed and made it another day. Mell Vaillancourt was my advisor--he was able to fit me right in! Love how fast the turnover is--amazing! Had a BMW before and loving my Mercedes! ?? Thank you Mell Vaillancourt for being my advisor! More

Amazing service by Johhny Lam and David Chao My service advisor is Johnny Lam. He is truly exceptional. He treats my car like it is his own. Truly amazing and makes sure the job Is done right. My service advisor is Johnny Lam. He is truly exceptional. He treats my car like it is his own. Truly amazing and makes sure the job Is done right. He is knowledgeable and efficient. I will always ask for Johhny to service my car. I bought my S65 from David Chao. He is also amazing and truly exceptional. He made the entire process of leasing a car so amazing. I am going to lease another S65 this year with David. More

Always a great experience I have dealt with Autobahn Motors for years and have always dealt with Franz Kreig and have always been extremely pleased. I have had a great experien I have dealt with Autobahn Motors for years and have always dealt with Franz Kreig and have always been extremely pleased. I have had a great experience in purchasing the vehicles and with service. More