Autobahn Motors

Excellent! Vikram was organized, helpful, diligent and really helped us make the right decision. He was patient as we vacillated over color, trim, pricing and he Vikram was organized, helpful, diligent and really helped us make the right decision. He was patient as we vacillated over color, trim, pricing and helped us get to the right answer. We were extremely satisfied with everything at the dealership and would have no hesitation in recommending it and more specifically Vikram to any of our friends! thank you. More

All over it. Brought my wife's new CLA in for the Permaplating. I have owned and had many cars serviced in my life, most of them foreign, so I had seen the gamut Brought my wife's new CLA in for the Permaplating. I have owned and had many cars serviced in my life, most of them foreign, so I had seen the gamut in customer service out of these outfits. Autobahn in Belmont is without a doubt the best. From the greeters in the tent area when you first pull in to the cashiers and the parts people, everyone is quick to respond and their every word and gesture is directed toward making sure you drop off your car and receive your loaner vehicle in as smooth and efficient manner as possible. One of the ways this is accomplished is that they have a huge staff. At most dealer service centers you pull in and wait and finally have to go inside and roust someone. Not here. They inform you on arrival who your assigned service advisor is and from there to the end there are three or four people at every station waiting to help you. At most other places it is obvious that one person is stretched over several duties. Here is the perfect vignette: As I got into my car, I noticed a beautiful new E350 parked behind me and an elderly Asian woman behind the wheel. A Service Advisor approached the car. "Good morning Mrs. Chang! I drove away as a wide smile spread across her face. The kicker? Garrett Wong,The man who sold my wife the car three weeks ago, called that afternoon to discuss the outcome and wanted me to text him pics of the car to make sure the job had been done right. Say no more. More

Wonderful experience! Would like to shout out a huge thank you to Autobahn Mercedes for this experience. I thought I had my appointment the day I drive up, I had goofed an Would like to shout out a huge thank you to Autobahn Mercedes for this experience. I thought I had my appointment the day I drive up, I had goofed and made it another day. Mell Vaillancourt was my advisor--he was able to fit me right in! Love how fast the turnover is--amazing! Had a BMW before and loving my Mercedes! ?? Thank you Mell Vaillancourt for being my advisor! More

Amazing service by Johhny Lam and David Chao My service advisor is Johnny Lam. He is truly exceptional. He treats my car like it is his own. Truly amazing and makes sure the job Is done right. My service advisor is Johnny Lam. He is truly exceptional. He treats my car like it is his own. Truly amazing and makes sure the job Is done right. He is knowledgeable and efficient. I will always ask for Johhny to service my car. I bought my S65 from David Chao. He is also amazing and truly exceptional. He made the entire process of leasing a car so amazing. I am going to lease another S65 this year with David. More

Always a great experience I have dealt with Autobahn Motors for years and have always dealt with Franz Kreig and have always been extremely pleased. I have had a great experien I have dealt with Autobahn Motors for years and have always dealt with Franz Kreig and have always been extremely pleased. I have had a great experience in purchasing the vehicles and with service. More

Excellent service by David Chao, as always I have bought last seven of our cars from David. Currently, we have three of them bought during past 12 months. Mercedes has proven to be the best cho I have bought last seven of our cars from David. Currently, we have three of them bought during past 12 months. Mercedes has proven to be the best choice for us. And David is consistent with his easy-going sales style. I trust we will be back soon enough. More

Excellent service of Jeremy Liu and sales departmet I'm very impress of the Autobhan provide service so thoughtfulness. Let me have a very good time to deal with them. I'll introduce them to my friends I'm very impress of the Autobhan provide service so thoughtfulness. Let me have a very good time to deal with them. I'll introduce them to my friends absolutely. More

Custom order Sprinter "Awesome" I recently purchased a Sprinter 4x4 van from Mikey V. Due to my wish list and what was available I chose to custom order. I met with Mike, we sat down I recently purchased a Sprinter 4x4 van from Mikey V. Due to my wish list and what was available I chose to custom order. I met with Mike, we sat down, and literally, item by item built my dream van. Mike understood immediately, I new what I wanted and he made sure I got exactly that. In the estimated time frame, my van arrived and I couldn't be happier. Mike was sure to stay in touch during the build and ship process, constantly giving me updates. (I never had to chase him down) I had a flawless experience, and I am so glad I got to work with a professional like Mike V. More