Autobahn Motors

Excellent service Ernie provided excellent service - start to finish and we really appreciated his extra effort in making it a seamless and smooth service. He went abov Ernie provided excellent service - start to finish and we really appreciated his extra effort in making it a seamless and smooth service. He went above and beyond! More

Excellent! Johnny Lam always makes experience with Autobahn Motors service excellent. I have been Autobahn Motor customer for over 15 years and Johnny definitely Johnny Lam always makes experience with Autobahn Motors service excellent. I have been Autobahn Motor customer for over 15 years and Johnny definitely the best service adviser I ever had. He is knowledgeable, accommodating, responsible and pleasant to work with. Thank you Johnny. More

First class service and first class service advisor Johnny we would only service are car at autobahn, they know how much we love our GL and that we will keep car for 10 years plus, there is a great energy at M we would only service are car at autobahn, they know how much we love our GL and that we will keep car for 10 years plus, there is a great energy at Mercedes and they always want to make you happy. Jonny Lam has been our advisor for years and we are so lucky to have him. Also, this past summer my battery died and a Mercedes mechanic came out to my house to jump the car but I needed a new battery, I was so impressed that they were able to change it at my home in the spot, I have always had great service and would never go anywhere els. More

No one could answer my question? over 17 employees was hanging around and joking with each other but no one ever tried to help me or answer my simple question? Really 17 of you and over 17 employees was hanging around and joking with each other but no one ever tried to help me or answer my simple question? Really 17 of you and I had to wait around and non of them any idea why I am standing there. tried to ask a simple question about my dashboard...... no one had any idea (one told me this should not be there on your card? maybe less employees but more service! More

Best Mercedes-Benz Dealership in the Bay Area This Mercedes-Benz dealership is probably the best I've been to out of all places I've already visited. My family and I have previously purchased MB v This Mercedes-Benz dealership is probably the best I've been to out of all places I've already visited. My family and I have previously purchased MB vehicles from: Fletcher Jones in Fremont, Smythe in Stevens Creek, Beshoff in San Jose, and of course also here in Autobahn. The first time I came here to Autobahn in Belmont was 12 years ago, and I was helped by someone named Benjamin (can't recall his last name). The sales went smoothly. Now, I went in hoping to buy a car through the Costco membership program (seems like this is the only dealership in the bay area which supports the Costco membership program). I was helped by Ernesto Gadalo. The sales went smoothly and perfectly. Everyone was nice and courteous. It was like they knew what I wanted already. I would definitely come here again even though it is about 45 minutes away from where I live. Best service ever! The deal went so smoothly that our family ended up leaving with two new cars instead of the planned one car. More

Autobahn Service --- Excellent service Went for a 20K mile service @ AutoBahn and the advisor "Jimmy Ho" helped me in and out within specified time and suggestions. A friendly environment.. Went for a 20K mile service @ AutoBahn and the advisor "Jimmy Ho" helped me in and out within specified time and suggestions. A friendly environment... More

General service appointment Ernie at Autobahn was the best. He got me in and out quickly, was extremely accommodating and thorough in his evaluation of my car. I will definitel Ernie at Autobahn was the best. He got me in and out quickly, was extremely accommodating and thorough in his evaluation of my car. I will definitely request him when I make all my future appointments. More

Super efficient and thorough I had to take our car in because of a SRS warning and a few other things. It is amazing how efficient Autobahn Motors is with the whole process. They I had to take our car in because of a SRS warning and a few other things. It is amazing how efficient Autobahn Motors is with the whole process. They really leverage technology well, from scheduling the appointment, to having your name on the board when you drive in, to being able to prepay online before picking up the car. And my service rep Ernie was fantastic. Very clear about the issues they found, what needed to be done now and what could wait. More

Excellent and Courteous Service Mr. Ernie Nolasco served as the Service Advisor for this, my first annual, visit to the Autobahn Motors service facility. Mr. Nolasco had arranged in Mr. Ernie Nolasco served as the Service Advisor for this, my first annual, visit to the Autobahn Motors service facility. Mr. Nolasco had arranged in advance the needs for this service visit and, as a result, it went smoothly and quickly. A loaner car was provided so I could continue my day's activities. Mr. Nolasco was available to answer all my questions and he did so most graciously and courteously. I very much appreciate the personalized and high quality service that he provided. He is an excellent representative of the quality associated with Mercedes Benz and the Autobahn Motors dealership. More