Autobahn Motors

I brought my car in on Thursday before 9:30, because Anthony had called to say that the car would be fixed that day, the windshield swapped and the glue needed a night to settle. My car would be washed Anthony had called to say that the car would be fixed that day, the windshield swapped and the glue needed a night to settle. My car would be washed and I could pick it up next day afternoon. When I picked it up at 5:30pm next day, you service member just drove from the street onto the car park. When asked it turned out they had only fixed Two hours earlier . It was still dirty and couldn’t be washed as the glue had to settle until next day. Stick to your commitments. More

Took my car in for it's annual check-up. Everyone is so friendly, helpful and wearing a mask. The service is exceptional!! Thank you friendly, helpful and wearing a mask. The service is exceptional!! Thank you More

The whole experience was amazing because of our salesman, David Chao. He worked with us to make sure the deal was right for us and we were comfortable working with him through the whole process. We trust him David Chao. He worked with us to make sure the deal was right for us and we were comfortable working with him through the whole process. We trust him and would not hesitate to go back and work with him for our next car. More

Excellent service as usual Excellent customer service as usual even with a major pandemic in effect. I am very satisfied with the service as usual they always go above and beyo Excellent customer service as usual even with a major pandemic in effect. I am very satisfied with the service as usual they always go above and beyond. All the Staff I dealt with were professional, thorough and friendly. I will definitely return for any needed service. Thanks again Dave and Nick...Awesome job! More

The only place I'd bring my Mercedes to! They have great technicians and service advisors. If you want the best of the best service, request Christian Rosier or Jerry Wong to work on your car. Jimmy Ho and technicians and service advisors. If you want the best of the best service, request Christian Rosier or Jerry Wong to work on your car. Jimmy Ho and Anthony Jayakoddy are great service advisors. They've worked on my car in the last 2 services and the car is perfect. The only place I'd trust for my car to be serviced at! More

SL550 Repair Autobahn set my appointment promptly, and provided loaner. Service adviser Johnny Lam kept me informed of the work performed. Car was ready when promi Autobahn set my appointment promptly, and provided loaner. Service adviser Johnny Lam kept me informed of the work performed. Car was ready when promised. I would definitely used Autobahn to service my MBZ. More

would not honor mercedes benz mailer flyer for $75 credit offered for airbag replacement. when the recall fliers first starting coming out, I would call then be told no airbags yet. a waste of time so I stop offered for airbag replacement. when the recall fliers first starting coming out, I would call then be told no airbags yet. a waste of time so I stopped responding to the fliers until the $75 credit showed up. I told the person when I made the appointment that I had a flier and they said to bring it in. when I get there and present it, the service rep says it may be expired although there is no expiration date on it except 75 days after receipt. he then provides a printout to dealers saying that the offer the expired last year but which also said it expires 75 days upon physical receipt by customer - I had received it only a month or two ago. Dealership directed me to call mercedes benz corp. when I call corp, said it was up to dealership to honor. then mercedes benz rep stated he would get me $50 credit. In the mean time, received an unsolicited quote for $11k for other repairs the dealership stated my car needed. hard to trust the integrity of a dealership with $11k worth of repairs when they won’t honor an $25 difference. More

Both Jack and Joshua were Very efficient and responsive to our needs and explained the work required meticulously. The work done to the car is satisfactory. to our needs and explained the work required meticulously. The work done to the car is satisfactory. More

Best service!! I needed service in a hurry and wasn't sure how to go about it with "Shelter in Place" going on. I contacted Johnny Lam, my go to service representa I needed service in a hurry and wasn't sure how to go about it with "Shelter in Place" going on. I contacted Johnny Lam, my go to service representative, and he took care of everything. He had a loaner delivered to me and picked up my car for repair. He had the service department evaluate the issue and took care of the details, keeping me informed all the while. When I got my car back, not only was it running great was shinny clean! Thank you! More