Autobahn Motors
Belmont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Electronic Steering Lock repair Mark was very responsive and kept me updated. They gave me an appointment right away, they ordered the part necessary and it arrive within 3 days. Mark was very responsive and kept me updated. They gave me an appointment right away, they ordered the part necessary and it arrive within 3 days. More
Joe Leung was excellent in every respect. My service manager, Leung was courteous, responsive, and very efficient. I was very pleased with the entire experience. from booking my appointment t My service manager, Leung was courteous, responsive, and very efficient. I was very pleased with the entire experience. from booking my appointment through the service desk to the completion of the actual work itself. . More
Great Customer Buying Experience I shopped around a few Western US states looking for the best deal and buying experience and came away very impressed with the Autobahn team. They ma I shopped around a few Western US states looking for the best deal and buying experience and came away very impressed with the Autobahn team. They made things economical, easy, and treated me with a great deal of respect throughout the process. More
Lease Signing Everything was fine except for the long wait to sign the leasing papers, which over an hour....very frustrating. The wait for the finance guy was wa Everything was fine except for the long wait to sign the leasing papers, which over an hour....very frustrating. The wait for the finance guy was way too long. More
Excellent advice from the service personnel Johnny Lam gave me excellent advice on how best to deal with a bumper issue during my scheduled service appointment. I also appreciate his good advice Johnny Lam gave me excellent advice on how best to deal with a bumper issue during my scheduled service appointment. I also appreciate his good advice on the usage of MB during the COVID-19 pandemic. More
Excellent Car Buying Experience. I can not say enough about our experience purchasing our car at Auto Bahnn Motors in Belmont Ca. From the internet Sales Development Mgr. Dwight Br I can not say enough about our experience purchasing our car at Auto Bahnn Motors in Belmont Ca. From the internet Sales Development Mgr. Dwight Brisco,our salesman Faroz Nabizada, and the Finance Manger , the experience was one that every person purchasing a car should have at least ONE TIME in their car purchasing life! On Shopping during Covid 19: * In this time of uncertainty that we are going through going out and purchasing a car had me a bit nervous., but from the first moment walking through the doors that uneasiness was put to rest. They have done everything there from the sanitizing of cars, safe distancing, sanitizing stations, all staff wearing mask (all customers have to as well), to the sanitizing of pens.. On My Trade In: * Three words.....Fair And Honest! To summarize: Great Car Buying Experience. RR . More
PRIOR REVIEW OF SERVICE I originally posted a negative review on here about my prior service. The next day I received a call from Nick Serrano the service manager. After sp I originally posted a negative review on here about my prior service. The next day I received a call from Nick Serrano the service manager. After speaking with him and having him address my concerns I returned my vehicle to the service department and all the issues were handled. Because of Nicks immediate response and the nature of the way he handled things my faith in good customer service was restored. This showed me that they definitely want to provide good customer service and are determined to make the customer happy.. More
long time customer We are now owning our 4 or 5th car purchased from Autobahn and are completely satisfied. The sales representative Joseph Assemi, makes the whole purc We are now owning our 4 or 5th car purchased from Autobahn and are completely satisfied. The sales representative Joseph Assemi, makes the whole purchasing/leasing process painless, efficient and cost effective. The same can be said about Johnny Lam in the service department. He knows his business, takes care of problems and is a joy to work with. More
Leasing Experience Plus This was my second lease and even better than 3 years ago all done this time without me ever leaving my home! The communication between myself an This was my second lease and even better than 3 years ago all done this time without me ever leaving my home! The communication between myself and the dealership via phone and email over a few days went smoothly as did the delivery of the car and taking the previous leased car back. Everyone I worked with was very professional and most helpful. It was the best "getting a new car experience" I've ever had! More
Good service. But how do I know? Valet service. Pickup drop-off. Totally cool. Then they send me a survey asking how they did. How would I know? Send the survey a few days after I get Valet service. Pickup drop-off. Totally cool. Then they send me a survey asking how they did. How would I know? Send the survey a few days after I get the car dudes. More