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Autobahn BMW
Fort Worth, TX
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great service: Came in for a broken driver front seat, the panel with the controls clip had broken. Charlie Smithson our service tech said the parts were in house an Came in for a broken driver front seat, the panel with the controls clip had broken. Charlie Smithson our service tech said the parts were in house and that they could fix it. While we were waiting he came back and told us that the car was out of alinement and we told him to fix it. Too me that shows what a great service tech Charlie Smithson is that he cares about his customers. More
Made appointment & was completed timely No issues. It was the first service since I bought the auto. We looked at other autos during our visit to see new ones that have come in. Would love No issues. It was the first service since I bought the auto. We looked at other autos during our visit to see new ones that have come in. Would love to upgrade it to soon More
Professionnalism, Courtesy, honnesty Very satisfied for the quality of the service. The maintenance to be performed was clearly explained and the labor is top quality. The councilor (do n Very satisfied for the quality of the service. The maintenance to be performed was clearly explained and the labor is top quality. The councilor (do not remember his name) give me the best advisory about what must be done on the vehicle without trying to sale unnecessary items. More
Consistent top level service year after year after year Autobahn service is at the top of the customer service experiences that I have had in my lifetime across all businesses. Any business could use Autoba Autobahn service is at the top of the customer service experiences that I have had in my lifetime across all businesses. Any business could use Autobahn as a model to set their customer service standards. More
great service the service that was given was great, the loner car was wonderful and the update on the GPS was good, it is just a good dealership to bring your BMW t the service that was given was great, the loner car was wonderful and the update on the GPS was good, it is just a good dealership to bring your BMW to. More
Service No additional comments. Autobahn is helping resolve the 5550i engine problem Not sure what additional information is desired. The only i No additional comments. Autobahn is helping resolve the 5550i engine problem Not sure what additional information is desired. The only issue I have with the dealership is the pricing. Service, friendliness and quality are all excellent More
Great flexibility in scheduling service Needed to change service time due to my schedule conflict. Autobahn changed the time quickly and within a few hours. I waited for oil change and was Needed to change service time due to my schedule conflict. Autobahn changed the time quickly and within a few hours. I waited for oil change and was pleased with short wait. More
Servicing My 740 I scheduled an appointment to bring in my 740. I needed tire work and routine maintenance. Johann was great to work with and easy to communicate with. I scheduled an appointment to bring in my 740. I needed tire work and routine maintenance. Johann was great to work with and easy to communicate with. Loan car was ready for me and there was very little downtime. More
Excellent as always Charlie Smithson always handles everything in a highly professional manner. Charlie has been my primary service advisor for over Five (5) years and al Charlie Smithson always handles everything in a highly professional manner. Charlie has been my primary service advisor for over Five (5) years and always does an excellent job More
Excellent Experience I came in for a new car detail. Service was timely and the staff were courteous. They kept me informed on service progress and delivered it as expecte I came in for a new car detail. Service was timely and the staff were courteous. They kept me informed on service progress and delivered it as expected. More