Autobahn BMW
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 1,456 reviews
I have always received excellent service from this dealership! Chris Stoker is my Service Advisor and has always given me excellent customer service and treats me respectfully, always courteous and g dealership! Chris Stoker is my Service Advisor and has always given me excellent customer service and treats me respectfully, always courteous and gives me a thorough report about what's happening with my car. I had to use Autobahn's valet/shuttle service as my husband was unable to drive due to recent knee replacement surgery...I cannot remember the first driver's name that took me home after I dropped off my car, but I do remember the second driver's name, Doug Black, that picked me up from my home to pick up my car after servicing - both drivers were very courteous, friendly and I had a great conversations with each one. More
I am so grateful to Autobahn BMW and their service team. They fixed a problem that another dealership refused to acknowledge. The only thing the other dealership would say is that we would fix this but "y They fixed a problem that another dealership refused to acknowledge. The only thing the other dealership would say is that we would fix this but "you didn't buy your car here" and the solution they were offering was not even the right fix. But Autobahn's master technician and service advisor and manager listened, acknowledged my problem, and vigilantly worked with BMW for this rare issue. They always go above and beyond and that's why I drive an hour from home past the other dealership just to work with this team! They care about the customer and that is why I will continue to also purchase my cars from BMW as their sales team is AMAZING too! Even the valet and cashier team are always great to work with! Love Autobahn! More
I woke up Saturday am with a completely flat tire! I was able to get an appointment, new tire was in stock, and replacement was installed all before noon. Thank you, Autobahn and Foley! I was able to get an appointment, new tire was in stock, and replacement was installed all before noon. Thank you, Autobahn and Foley! More
Jeff who was my service advisor made the entire visit seamless. Maintenance was performed swiftly and professionally. I’d also like mention Cody Cox who helped set up the appointment even though his s seamless. Maintenance was performed swiftly and professionally. I’d also like mention Cody Cox who helped set up the appointment even though his specialty is sales and not service. Top notch people throughout the dealership. More
In and out quickly, performed exactly the service I needed and no more. Staff is friendly, waiting room is great. Even managed to get some work done while I was there. needed and no more. Staff is friendly, waiting room is great. Even managed to get some work done while I was there. More
Friendly and professional employees. Feels like family. Thorough service provided in timely manner. They listen to your issues and communicate well all along the process. Feels like family. Thorough service provided in timely manner. They listen to your issues and communicate well all along the process. More