Autobahn BMW
Fort Worth, TX
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Yohan is the best service advisor that I’ve experienced in over 30 years of driving luxury vehicles. Service is great, I totally trust these guys. in over 30 years of driving luxury vehicles. Service is great, I totally trust these guys. More
Received prompt attention at my appointment. Mark Britton stayed in touch with me and discussed the service items that I had questions about. My car was vacuumed and clean when I picked it up. Britton stayed in touch with me and discussed the service items that I had questions about. My car was vacuumed and clean when I picked it up. More
Very friendly and courteous. Explain what each item was and how it functions in the car. You pay more for the parts and service labor but is worth it. and how it functions in the car. You pay more for the parts and service labor but is worth it. More
The issue was promptly taken care of.. As usual, my service advisor Chris Stoker was informed and helpful. Waiting area attractive and my work could continue. service advisor Chris Stoker was informed and helpful. Waiting area attractive and my work could continue. More
Wonderful experience as always. Karla was great! I Wonderful experience as always. Karla was great! I needed a ride to work and the driver wasn't available, so she took me to work! She even picked me Wonderful experience as always. Karla was great! I needed a ride to work and the driver wasn't available, so she took me to work! She even picked me up when my car was ready! Thank you! More
If you need a new car, you want Sara Glick as your salesperson! In a market where vehicles are difficult to find, Sara researched the market until she found me not one but two cars that met my spec salesperson! In a market where vehicles are difficult to find, Sara researched the market until she found me not one but two cars that met my specifications. Within a week, my number one chose was waiting for me. Scarce market, not with Autobahn BMW on your team, they work hard to find your perfect car. Thank you, Sara Glick and John Alexander, you were both was awesome to work with!! More
Went in for alignment. Very fast and friendly service. Karla was very helpful. However, there was no way to contact her through the Autobahn text thread. Coffee was hot. Wifi worked well. Karla was very helpful. However, there was no way to contact her through the Autobahn text thread. Coffee was hot. Wifi worked well. More
As always, the service was easy to arrange, and was finished as promised, and on time. This has been my experience through for over 15 years. finished as promised, and on time. This has been my experience through for over 15 years. More
Mark Britton was "johnny on the spot" when I arrived for my appointment. I was disappointed though that I did not need service even though it registered on the cars readout that it was due. Come to find out my appointment. I was disappointed though that I did not need service even though it registered on the cars readout that it was due. Come to find out, the computer was NOT "reset" after the last maintenance was done a few months back. Overall it turned out okay because I had a screw in my tire that needed to be repaired. Because the screw was close to the edge, I bought a new tire. So all was good even though I drive almost an hour to get to this dealership. More
Service advisor Foley Thomas handled our maintenance concerns for a 328i accurately and efficiently. As it turned out, the problem was not serious, but Foley dedicated enough time to properly diagnose t concerns for a 328i accurately and efficiently. As it turned out, the problem was not serious, but Foley dedicated enough time to properly diagnose the problem, and we were charged appropriately. More