Autobahn BMW
Fort Worth, TX
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The Autobahn BMW Service Department is excellent. My Service Advisor, Mark Britton, is especially helpful and provides me good advice to take care of my car. Service Advisor, Mark Britton, is especially helpful and provides me good advice to take care of my car. More
The service department (Karla) provided excellent service. I was extremely happy with the quality of service. service. I was extremely happy with the quality of service. More
I just picked up a car I ordered in July - my 4th new BMW from Autobahn. The car was on time from both BMW and Autobahn and everything worked right into my schedule. The sale process was pretty swift and smo from Autobahn. The car was on time from both BMW and Autobahn and everything worked right into my schedule. The sale process was pretty swift and smooth. I did this the old fashioned way so I don't know how the virtual stuff is working out. James helped me find the key card I dropped down the seat (thanks!). Autobahn is just "old reliable", always there, same people at the top running the place and having the same CA for so many years is unheard of. The dealership has always been transparent and upfront with me, and I have never needed to hound them to get status on a service visit. I had a fuse replaced two days after delivery - thanks for doing it that day instead of having me wait over the weekend (I flew in and don't have any other vehicle in town). The service operation looks busy and maybe a little understaffed like they always seem to, but that kind of goes with the times - I was surprised at how many SAs were in working that day. My overall experience has been consistently positive for 13 years. More
Autobahn provides a high level of service for BMWs. Their mechanics are very knowledgeable about all BMWs and my BMWs are always serviced at the dealership. Their service writers are very knowledgeable and c mechanics are very knowledgeable about all BMWs and my BMWs are always serviced at the dealership. Their service writers are very knowledgeable and courteous. More