Autobahn BMW
Fort Worth, TX
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Excellent Customer Service Received! I always receive excellent customer service from this dealership and I appreciate that my car is washed & vacuumed whenever I pick it up after service I always receive excellent customer service from this dealership and I appreciate that my car is washed & vacuumed whenever I pick it up after service; I would recommend this dealership to my fellow members of the BMW Cca local chapter! More
oil change and small repair. Everything was handled quickly and professionally while I waited. The employees were all very kind and helpful. The service was very quick and the wai Everything was handled quickly and professionally while I waited. The employees were all very kind and helpful. The service was very quick and the waiting area was very nice. More
Very easy purchase I ordered a new M3, and the client advisors made the process very simple, offered a fair price, and had excellent communication throughout. Highly rec I ordered a new M3, and the client advisors made the process very simple, offered a fair price, and had excellent communication throughout. Highly reccomend! More
Chris was courteous, prompt, helpful and informative. Chris Stoker was extremely courteous, prompt in his responses, helpful with regard to a loaner vehicle while service was being performed and informati Chris Stoker was extremely courteous, prompt in his responses, helpful with regard to a loaner vehicle while service was being performed and informative with regard to what service was to be performed and when the service would be completed. I have dealt with Chris twice before on service issues for this vehicle. I cannot say enough good things about how confident I am when dealing with Chris. Thank you so much. More
Mercedes to BMW I have been a loyal (past tense) Mercedes Benz owner for over 25 years and have owned nearly 6-8 Mercedes. I never thought I would entertain the idea I have been a loyal (past tense) Mercedes Benz owner for over 25 years and have owned nearly 6-8 Mercedes. I never thought I would entertain the idea of being a BMW owner. I walked into Autobahn BMW in Fort Worth and was not initially wowed. However, after speaking with Salesman David Lassiter for 5 minutes, I began to imagine "what if". What if I were a BMW owner? Hmm. A few test drives and a few more conversations later, I decided to lease a 2017 X3. More
Service repair The experience was perfect throughout the entire process from drop off to pick up. And work is always done right the first time. I have been a loyal The experience was perfect throughout the entire process from drop off to pick up. And work is always done right the first time. I have been a loyal customer for over 10 years. More
BMW Purchased & Maintained We have been a customer for about 9 years & have always been very happy with all of our dealings with Autobahn BMW in Fort Worth, TX. Several friends We have been a customer for about 9 years & have always been very happy with all of our dealings with Autobahn BMW in Fort Worth, TX. Several friends also are equally happy customers. More
Quick and Easy = Awesome I've been using Autobahn for a few years now. They have been easy to work with and always deliver with quality. Delighted to recommend them to other I've been using Autobahn for a few years now. They have been easy to work with and always deliver with quality. Delighted to recommend them to others! More
Always Satisfied With MY BMW Autobahn Experience Since purchasing my 2012 BMW 5 Series, the vehicle, "thank God/knock on wood" has always been trouble free. Obviously through the years I've had a few Since purchasing my 2012 BMW 5 Series, the vehicle, "thank God/knock on wood" has always been trouble free. Obviously through the years I've had a few questions about the car and have taken it in for my yearly free maintenance. Although my service ended last month, I still intend to take my 5 Series back to autobahn in 2017. Mark Britton is and has always been my preferred Service Writer. Mark is not only knowledgable and genuninely friendly, but he has "always done what he told me he was going to do". In addition, the Autobahn technicians who have worked on my car, have always performed the tasks to my complete satisfaction. I value my relationship with Mark. I am also considering, in the weeks ahead, purchasing a new SUV for my wife. Assuming she decides on a BMW, there is no doubt that we will purchase the car from Autobahn. even though we are slightly closer to the Dallas BME dealerships. More
Unsatisfactory work and they will not stand behind their wor I have had my 2006 Z4 into Autobahn BMW twice for convertible top work. The first time they would not stand behind their repairs and I had to go to BM I have had my 2006 Z4 into Autobahn BMW twice for convertible top work. The first time they would not stand behind their repairs and I had to go to BMW USA. The next time the top failed Autobahn again would not stand behind their work and I had a meeting with the service manager who just blew it off and again blamed the problem on water. I own the only BMW convertible that can not get wet/rained on as suggested by the service manager. I ended up taking my vehicle to another shop and got the repair with a two year guarantee. And of course at my expense again. Buyer beware! More