Autobahn BMW
Fort Worth, TX
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Louisiana Customer Easy & efficient processs. All negotiating was done prior to arrival. Drive three hours to the dealer, but spent a little over 75 minutes before I wa Easy & efficient processs. All negotiating was done prior to arrival. Drive three hours to the dealer, but spent a little over 75 minutes before I was back on the road. Daniel Witt (Client Advisor) and Brandon Lee (Finance) provided great customer service! More
Purchased M4 I had a great experience at Autobahn. My salesman, Brian Hodge, was very friendly and professional and helped me get a good deal on my trade-in and o I had a great experience at Autobahn. My salesman, Brian Hodge, was very friendly and professional and helped me get a good deal on my trade-in and on a new M4. The lady that sales the warranties and takes payment was also very friendly. I will definitely go back to buy my next BMW. More
oil change As always we are treated as a family member, we get great service and our service advisor Charlie Smithson is the best their is .Autobahn is the best As always we are treated as a family member, we get great service and our service advisor Charlie Smithson is the best their is .Autobahn is the best dealership I have ever been with. More
Fast efficient and courteous Promptly greeted. Completed while I waited. Clean vehicle after service. Efficient checkout. A A A A A A A A A A A A A Promptly greeted. Completed while I waited. Clean vehicle after service. Efficient checkout. A A A A A A A A A A A A A More
Good customers service I do not have appointment and I come late afternoon But They were nice and help the customers with the best they can.I am very happy I do not have appointment and I come late afternoon But They were nice and help the customers with the best they can.I am very happy More
One of the best experiences anyone could hope for I have been to a number of car dealerships and change my cars quite frequently. I honestly do not have enough words to describe my car salesperson, Be I have been to a number of car dealerships and change my cars quite frequently. I honestly do not have enough words to describe my car salesperson, Ben Morales. He exceeds all expectations in terms of making you feel at ease. There is no feeling of "pushiness" that most car salesperson puts on you when you walk into a parking lot. He makes me feel like I am with one of my best friends browsing at cars, only he can answer every question you have for him. He was sincere in asking me what I was looking for and after deciding on a car, he went through the inventory again and found an even better fitting car me. I cannot speak on Ben's professionalism, non-pressure sales technique and just overall great guy to work with. I will always go back to Ben for any BMW I will ever acquire. More
Great staff, excellent customer service. Dennis my sales person was very informative and stayed in communication consistently. Racheal in Finance was extremely helpful too. Great team and Dennis my sales person was very informative and stayed in communication consistently. Racheal in Finance was extremely helpful too. Great team and customer service! Highly Reconmend. More
Excellent Service! I scheduled my regular service appointment. I arrived on time and the service representative greeted me immediately. He was polite, courteous, and e I scheduled my regular service appointment. I arrived on time and the service representative greeted me immediately. He was polite, courteous, and efficient. They had my loaner ready within about 3 minutes. I asked if they could inspect the tires for wear also. They contacted me to advise that I have an alignment since the tires were showing signs of wear on the inside. I also asked if they would inspect the car. Even with the additional items I added upon arrival they had my car ready at the original time as promised. I have found the service department to be very attentive and helpful. More
Purchase of a new vehicle Ken was very nice to deal with as was Rachel in the finance department. They both made the process very simple. I came in to service my 2008 X3 with Ken was very nice to deal with as was Rachel in the finance department. They both made the process very simple. I came in to service my 2008 X3 with 109,000 miles on it and ended up purchasing a demo model. More
Very good Bought new car Need online navigation installed. I have valet car. Very please with the accommodation since I lives out of town and work and has be Bought new car Need online navigation installed. I have valet car. Very please with the accommodation since I lives out of town and work and has been a customer for 15+ years More