Autobahn BMW

service I came in for a tire that was low and they found a nail in the tire. They change the tire and notice that the front end was out of alignment. The ser I came in for a tire that was low and they found a nail in the tire. They change the tire and notice that the front end was out of alignment. The service rep. was a great help in advising me on what to do. The rep. was Charlie Smithson. More

defining 'service' complete break job (front back rotors pads)- received a competitive quote by phone. Took the car in at agreed upon time. Mike was my advisor. While wa complete break job (front back rotors pads)- received a competitive quote by phone. Took the car in at agreed upon time. Mike was my advisor. While waiting for final quote enjoyed some good coffee. Their shuttle brought me back home. Shuttle driver was great. Got notified that my car was ready ... at agreed upon time. Final bill was lower thanks to some clearance parts. Pick up was easy. Car was washed. No one likes to bring in their car for service ...but if it has to happen than this is the way to do it. Mike also provided me with a rebate form that gave me another reduction of the total cost. More

New Purchase w/ Dennis Buschbaum Sealed an out of town deal in less than two hours. Dennis is a dealmaker and knows how to win over customers. Overall pleasant experience and I woul Sealed an out of town deal in less than two hours. Dennis is a dealmaker and knows how to win over customers. Overall pleasant experience and I would buy from Dennis again. More

Awesome It was a good pleasant experience. Always nice to have service done there. My guy Charlie was very friendly and the loaner car process went through ve It was a good pleasant experience. Always nice to have service done there. My guy Charlie was very friendly and the loaner car process went through very smoothly. More importantly, everyone there is a TCU fan. More

Hitting the Mark My wife and I had the pleasure of working with Mark this weekend on our X5. Our usual dealership is BMW of Austin. Mark checked every box of what I wo My wife and I had the pleasure of working with Mark this weekend on our X5. Our usual dealership is BMW of Austin. Mark checked every box of what I would call a textbook appointment. He was polite, he actively listened to everything we said concerning our repair, repeated is back in a manner that assured us he knew what we needed and had a plan of attack to ensure the right fix the first time and he promised to call before work was started if the estimated cost differed from the actual. This is a common promise that is often not delivered. In our case, Mark and the Autobahn team did as promised and gave us an excellent price for an excellent product. Our repair was handled quickly, concisely and the Autobahn team was genuinely friendly, personable and professional. Not only would we recommend Autobahn and Mark, we already have. Furthermore, we will definitely trust any future service or repairs to our home away from home BMW dealership, Autobahn BMW. More

Third leased car from Brian Hodge at Autobahn We just picked up my third leased BMW from Brian at Autobahn. I am always amazed at how efficient Brian makes the process, as he takes care of just a We just picked up my third leased BMW from Brian at Autobahn. I am always amazed at how efficient Brian makes the process, as he takes care of just about everything "behind the scenes", so that we spend very little time at the dealership. He is also very helpful while we evaluate the vehicle's options and evaluating the pros and cons. Overall, he makes the process so fast and enjoyable that we plan to continue coming back to work with him each time we're ready for a new BMW. More

Great experience - oil change Very efficient process. Scheduling an appointment with a loaner was easy. Greeted upon arrival. Service was quick. The employees are top notch at Very efficient process. Scheduling an appointment with a loaner was easy. Greeted upon arrival. Service was quick. The employees are top notch at this BMW dealership. The people are always friendly, approachable, and knowledgeable. Have nothing but good things to say about the service. More

Mark Britton is a star The service was outstanding, as always, and Mark Britton made my wife and I feel very comfortable. The new setup in the service department with the bo The service was outstanding, as always, and Mark Britton made my wife and I feel very comfortable. The new setup in the service department with the booth atht entry point to monitor traffic has great potential but as presently constructed it is not working. If anything, it delayed the eitnire process. It started with no one being in the booth and no one inside noting the lack of traffic control from the booth. I hope that you pay attention to that development and do what it takes to get it working. More

Overall great experience. Brian targeted my needs with the appropriate level of follow-up and personal attention. The environment of the dealership was a perfect mixture of wa Brian targeted my needs with the appropriate level of follow-up and personal attention. The environment of the dealership was a perfect mixture of warmth and professionalism. More

Z4 purchased Dennis and Rafael were very friendly, helpful and informative. They made my car purchasing pleasant and fun. Dennis found the exact car I was lookin Dennis and Rafael were very friendly, helpful and informative. They made my car purchasing pleasant and fun. Dennis found the exact car I was looking for and made sure he found the best deal for me. More