Autobahn BMW
Fort Worth, TX
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Annual service call All service performed as expected including telling me what was done. Also, Mel, the shuttle driver was very knowledgeable of area as well as friendl All service performed as expected including telling me what was done. Also, Mel, the shuttle driver was very knowledgeable of area as well as friendly. More
Pleasant Experience This was a very pleasant car buying experience & we are happy with the purchase of our new 2017 BMW X3 xdrive. The customer service at this dealership This was a very pleasant car buying experience & we are happy with the purchase of our new 2017 BMW X3 xdrive. The customer service at this dealership was outstanding. Everyone here was friendly, courteous & made us feel comfortable from the minute we entered the door. There was no effort to intimidate or pressure us during the sales process. More
Purchase of New Car From first contact to drive out the experience was excellent. We will purchase from them again. We've owned Five BMWs and this was the best purchase From first contact to drive out the experience was excellent. We will purchase from them again. We've owned Five BMWs and this was the best purchase experience of all. More
Service Made an appt. online and they couldn't find the reservation...they still took care of my car needs. I would recommend updating online services. As a Made an appt. online and they couldn't find the reservation...they still took care of my car needs. I would recommend updating online services. As a "millennial" I hate having to call to make an appt. More
Repair and Service I had to leave my car overnight since it was Sunday when my runflat tire had a nail. On Monday the service department notified me that tire would be I had to leave my car overnight since it was Sunday when my runflat tire had a nail. On Monday the service department notified me that tire would be replaced. I arrived at the dealership to discover my previous Service Advisor, David Powell had returned to the Service Department and knew I would be taken care of. David was and will always be the best he had assisted me from the onset when I purchased the car in 2012. More
Second time buyer This was my second purchase at this dealership. Both times I was treated fair and was given honest answers. Ken took the time to go over everything This was my second purchase at this dealership. Both times I was treated fair and was given honest answers. Ken took the time to go over everything with me and my wife. Closing was easy and never felt pressured More
AC Issues I took my car in to have the AC checked because it would periodically just stop blowing. The dealer ship fixed my AC and also noticed my car was due f I took my car in to have the AC checked because it would periodically just stop blowing. The dealer ship fixed my AC and also noticed my car was due for an oil change and other service. They did all of the maintenance on my car and it was all covered under my warranty. More
Great Service I was treated as soon as I pulled in, Everyone was friendly, kept me up-to-date on car status. Great service, would highly recommend! I was treated as soon as I pulled in, Everyone was friendly, kept me up-to-date on car status. Great service, would highly recommend! More
I Wish Every Service Experience Was Like This AutoBahn is the only Service center I would use for my cars of German Manufacture. Their level of care and quality of service is unmatched in the DFW AutoBahn is the only Service center I would use for my cars of German Manufacture. Their level of care and quality of service is unmatched in the DFW area. More
Starter replaced Even on a very busy Friday, Autobahn BMW was able to get my car repaired in one day. The car was taken by toll truck to Autobahn early Friday morning. Even on a very busy Friday, Autobahn BMW was able to get my car repaired in one day. The car was taken by toll truck to Autobahn early Friday morning. I contacted my service representative later that morning with the problem I was having with the vehicle. By noon of the same day they had worked my car into the already busy schedule of the day to give me what needed to be done. Late that afternoon, the work was completed. I know all dealerships are busy on Friday with all the regularly scheduled appointments but they went above and beyond to see a long time customer being satisfied again. More