Autobahn BMW
Fort Worth, TX
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A lot of repairs, got everything fixed I had a lot of things wrong with my car. I got a complimentary ride to work and then Charlie Smithson texted me shortly thereafter to advise me of all I had a lot of things wrong with my car. I got a complimentary ride to work and then Charlie Smithson texted me shortly thereafter to advise me of all of the needed repairs and how much it would cost. He later called to advise me that it would probably take more than one day to get everything done. I appreciate him keeping me updated and explaining what repairs needed to be made. Everyone in the service department was friendly and all the work was done to my satisfaction. More
THE BEST WENT IN TO BUY AN EXTENDED SERVICE PLAN---GOOD VALUE----TIMELY RESPONSE TO MY NEEDS----ALWAYS FRIENDLY AND COURTEOUS SERVICE----PEOPLE MAKE THE DIFFER WENT IN TO BUY AN EXTENDED SERVICE PLAN---GOOD VALUE----TIMELY RESPONSE TO MY NEEDS----ALWAYS FRIENDLY AND COURTEOUS SERVICE----PEOPLE MAKE THE DIFFERENCE---OUTSTANDING STAFF More
Very Welcoming! Charlie Smithson is wonderful! Always friendly and greets me with a smile. I consider Charlie my personnel Service Advisor and ask for him on every vi Charlie Smithson is wonderful! Always friendly and greets me with a smile. I consider Charlie my personnel Service Advisor and ask for him on every visit. My most recent visit I was helped by a Service Advisor named Mark (Charlie was out that day). Mark was very friendly and understanding when he sensed my frustration on having to bring my vehicle back again on Memorial Day when it should have been repaired that Saturday. In all I had a good experience and BMW Service is wonderful! More
Most Convenient Experience Dennis was exceptional...he made my experience very convenient and stress-free! And I got just what I want-- a BMW 430i 2017 Gran Coupe! Dennis was exceptional...he made my experience very convenient and stress-free! And I got just what I want-- a BMW 430i 2017 Gran Coupe! More
Excellent service and friendly Everyone is very helpful and courteous. I truly enjoy going to autobahn. I will continue the come for service and future purchases. The service is top Everyone is very helpful and courteous. I truly enjoy going to autobahn. I will continue the come for service and future purchases. The service is top notch More
Great service and customer service All was great - car was repairs - had loaner and excellent service. Repair was made in timely manner and explained. I would recommend Autobahn servi All was great - car was repairs - had loaner and excellent service. Repair was made in timely manner and explained. I would recommend Autobahn service to anyone driving a BMW More
It was wonderful. David was great. He had my car ready when he said it would be. He also kept me in the loop of what was going on. David was great. He had my car ready when he said it would be. He also kept me in the loop of what was going on. More
Friendly staff Made the car buying process relatively painless. Beautiful cars, friendly service, reasonable deals. I did not qualify for one deal that they said I w Made the car buying process relatively painless. Beautiful cars, friendly service, reasonable deals. I did not qualify for one deal that they said I would originally is why I deducted one star. More
Consistently excellent After 5 years of experience with this service department I can honestly say they provide the highest level of consistently excellent service. They are After 5 years of experience with this service department I can honestly say they provide the highest level of consistently excellent service. They are courteous, give prompt, honest updates and truly take care of their customers. Thank you for another great experience! More
Excellent Chris, does an outstanding job. Very professional and efficient. The lounge area is clean, big screen TV's is a nice touch. Everyone seemed to be frie Chris, does an outstanding job. Very professional and efficient. The lounge area is clean, big screen TV's is a nice touch. Everyone seemed to be friendly and willing to help as needed. More