Autobahn BMW
Fort Worth, TX
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Exceeded expectation, as usual and appreciated. Chris Stoker continues to represent Autobahn as a "customer first" organization. Trust, credibility, availability, follow up, follow through...all cus Chris Stoker continues to represent Autobahn as a "customer first" organization. Trust, credibility, availability, follow up, follow through...all customer service standards missing in so many customer service experiences today. Thank you Chris & Autobahn team!. More
Exceptional service!!!! Karla is incredible, always ready to help when I take my X5 for service. She keeps me informed at all times and my vehicle is always ready when promis Karla is incredible, always ready to help when I take my X5 for service. She keeps me informed at all times and my vehicle is always ready when promised. Bailey is a sweetheart, she always has a loaner ready for me. More
Courteous service, excellent interaction It is always nice to be treated with respect and to be informed of the progress in the service of your vehicle. The service department at Autobahn is It is always nice to be treated with respect and to be informed of the progress in the service of your vehicle. The service department at Autobahn is exceptional and the service managers are fantastic. More
Wonderful My service advisor Charlie smithson is Wonderful! From the time I arrived to drop off my car the service was excellent. I truly love using technolog My service advisor Charlie smithson is Wonderful! From the time I arrived to drop off my car the service was excellent. I truly love using technology, texting to give me status and provide where/ progress of getting my car completed. My loaner car was also very nice... I've been a customer of Autobahn for over 19 years because of their great service! More
Cared about the customer I returned my 2017 BMW X3 after only two months and 560 miles with an emission fault. I was extremely unhappy and dissatisfied with the automobile. I I returned my 2017 BMW X3 after only two months and 560 miles with an emission fault. I was extremely unhappy and dissatisfied with the automobile. I was exploring a way to get my money refunded for the car. I left the car there for four days and they finally called to tell me it was ready. Upon arriving at the service center, I was met by David Powell, Service Drive Manager. He took me into an office and thoroughly explained the comprehensive testing they performed to isolate the fault cause, replacement of the Integrated Supply Module, and final verification testing. I am impressed and pleased with the effort to ensure my complete satisfaction. More
Ultimate Service for my Ultimate Driving Machine! Autobahn BMW consistently provides unparalleled service. I have no reservations recommending Autobahn BMW to my friends and coworkers. Mark Britton Autobahn BMW consistently provides unparalleled service. I have no reservations recommending Autobahn BMW to my friends and coworkers. Mark Britton is a joy to work with! More
Recently, recommended a client: A client of mine recently bought her first BMW. She wanted some local service and monitor for future services as well. I simply called Charlie, Serv A client of mine recently bought her first BMW. She wanted some local service and monitor for future services as well. I simply called Charlie, Service Adviser, to have him receive when she arrives. Excellent feedback! Thank you. More
I took my car in for routine service It was a great experience. The loaner car was ready. The car was serviced quickly and everyone was very friendly. The service agent kept me informed It was a great experience. The loaner car was ready. The car was serviced quickly and everyone was very friendly. The service agent kept me informed of the repair needs. More
Excellent Fast and easy, good location. Been using this dealer for 30 years. The new drive systems seams faster. Staff has been there for a long time. Fast and easy, good location. Been using this dealer for 30 years. The new drive systems seams faster. Staff has been there for a long time. More
Easy and Smooth The entire process from scheduling, dropping the car off, shuttle service between the dealership and my office, getting the estimate and having the wo The entire process from scheduling, dropping the car off, shuttle service between the dealership and my office, getting the estimate and having the work performed on time was outstanding. More