Autobahn BMW
Fort Worth, TX
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Bailey and Karla are the Best I can tell you my decision to continue to bring my car to Autobahn is because of my experiences with Karla (my service rep) and Bailey (my transportat I can tell you my decision to continue to bring my car to Autobahn is because of my experiences with Karla (my service rep) and Bailey (my transportation rep). Karla is always timely and thorough in my service issues and Bailey always has a car ready. My personal work office is always busy and dynamic, so being able to count on Karla and Bailey is critical. They always deliver so as long as they are at Autobahn, I will return for my service needs. More
excellent, fast, correct, friendlyWelcomed by Welcomed by friendly people, Paul Lopez was outside waiting for my wife and me, introduced us to service people who got the job done correct and fast Welcomed by friendly people, Paul Lopez was outside waiting for my wife and me, introduced us to service people who got the job done correct and fast while making us feel at home. More
Brand New X5 My wife and I picked up my new X5 on Saturday. Dennis and Jennifer were fantastic. Autobahn is a great dealership and very easy to work with. My wife and I picked up my new X5 on Saturday. Dennis and Jennifer were fantastic. Autobahn is a great dealership and very easy to work with. More
Very accommodating I called that morning, got an appointment for that afternoon. My service agent got a loaner car for me that very day! Very accommodating! And great I called that morning, got an appointment for that afternoon. My service agent got a loaner car for me that very day! Very accommodating! And great service! More
Great, friendly and efficient Karla, and others are always professional, efficient, friendly and honest. I would recommend service and sales to anyone. this is my 5th BMW vehicle a Karla, and others are always professional, efficient, friendly and honest. I would recommend service and sales to anyone. this is my 5th BMW vehicle and I will continue to trade with this firm. More
Fast and easy I registered on line and was able to get an early appointment. I was greeted right away and the service guy took it from there. He gave me the option I registered on line and was able to get an early appointment. I was greeted right away and the service guy took it from there. He gave me the option to have a shuttle to work or wait 1 1/2 hours. I elected to wait and go through email in the lounge. Car was completed in about 1:15 and I was on my way. Lounge internet allowed me to get work done while I waited More
Wonderful Experience I was able to get my car serviced on the date that I requested. Mark Britton thoroughly explained everything on my warranties on my car and discussed I was able to get my car serviced on the date that I requested. Mark Britton thoroughly explained everything on my warranties on my car and discussed when I should bring my car back in to be serviced. The wait time was very minimal and I would highly recommend any one that owns a BMW to have it serviced at Autobahn. I would also recommend that they request Mark Britton. He is very knowledgeable and answers any questions or concerns in a very professional manner. More
Great service as always Chris Stoker goes above and beyond to provide excellent service. I ask for him every time. He makes the process so easy and seamless that I don't mind Chris Stoker goes above and beyond to provide excellent service. I ask for him every time. He makes the process so easy and seamless that I don't mind taking my car in for service. More
Excellent Service Chris Stoker provides good service. He is efficient, friendly, and thoroughly explains the reasons and progress of service. I really appreciate the Chris Stoker provides good service. He is efficient, friendly, and thoroughly explains the reasons and progress of service. I really appreciate the changes that have been made to the service center. David Powell is doing an excellent job as always. More
Service Chris Stoker was incredible as my service advisor. Brought in my X5 and Chris kept me informed on the progress. Fast and reliable customer service! Chris Stoker was incredible as my service advisor. Brought in my X5 and Chris kept me informed on the progress. Fast and reliable customer service! More