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Autobahn BMW
Fort Worth, TX
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It was quick & painless & was done as promised I took my car in, my loaner was ready & waiting for me. Car was ready by end of day & I appreciated that David warned me I would likely smell gas & th I took my car in, my loaner was ready & waiting for me. Car was ready by end of day & I appreciated that David warned me I would likely smell gas & that it was normal. Otherwise, I would have been alarmed. More
My experience with Charlie was excellent. Brought my car in about a year ago in excellent condition, was told I needed a blower, no problem, service dept. blew out the c.c system and charged Brought my car in about a year ago in excellent condition, was told I needed a blower, no problem, service dept. blew out the c.c system and charged half price for the part they damaged and a blower. Car doesn't blow heat at max speed. Phone doesn't turn off unless I manually cut off Bluetooth in the car when exiting. Mind you all this worked perfect until I had them replace a blower. Kept my car in the shop for approximately a month, never called to tell me they had blew out my c.c. I called to see when to pick up my car and that's when I was informed of what damage had been done to my car and they would only charge me for half the part of the c.c and no labor charge. So I'm in fear anytime I have to bring my car in for service. More
Excellent service from David Rodriguez!!! After Zac Walker left BMW, I was a bit disappointed that I lost a great adviser that took great car of my car and account for years. I am so glad to After Zac Walker left BMW, I was a bit disappointed that I lost a great adviser that took great car of my car and account for years. I am so glad to have met David this past weekend, the communicate was as expected, he made good solid recommendations for my service and advise on what was needed and not needed. In addition, he reviewed and completed a recall on my airbag that I was not informed of, so glad he went beyond expectations to make sure my car was well taken care of, for that I am grateful and will be returning for future service needs!!! More
Airbag recall The service advisor, David Rodriguez on the day of my visit was excellent. He went above and beyond and kept me updated the entire time of I was there The service advisor, David Rodriguez on the day of my visit was excellent. He went above and beyond and kept me updated the entire time of I was there. Scheduling of the appt was a different matter entirely. It took MONTHS to get it scheduled with me calling constantly. I was told they would call as soon as the part came in. They never called me until I called the recall number and said I couldn’t get assistance. More
Needed a new battery ASAP. I drove in late on a Saturday afternoon in need of a new battery. The service advisor promptly assisted me and kept me informed on time involved and I drove in late on a Saturday afternoon in need of a new battery. The service advisor promptly assisted me and kept me informed on time involved and price to expect. They completed the task as promised and I was out the door sooner than expected. They also gave a rebate form to complete for an even better price. Very satisfied with their service! More
Great Experience I bought my car from BMW of Dallas and don't care for their service department. We recently moved to Fort Worth and decided to try AutoBahn. They exce I bought my car from BMW of Dallas and don't care for their service department. We recently moved to Fort Worth and decided to try AutoBahn. They exceeded my expectations. I was greeted immediately, explained to Mike what I needed and got a loaner car in about 15 minutes. Everyone was very friendly and my car was completed as promised. More
Awesome service. I greatly appreciate the service I get from Mark every time I come to this dealership. He is head and shoulders above any other service personnel I h I greatly appreciate the service I get from Mark every time I come to this dealership. He is head and shoulders above any other service personnel I have dealt with at other dealerships in the past. Keep up the great work. More
Above and Beyond! From the moment I contacted Charlie to schedule service for my car, to arranging for a loaner vehicle for me, to the time I picked up my car, the Auto From the moment I contacted Charlie to schedule service for my car, to arranging for a loaner vehicle for me, to the time I picked up my car, the Autobahn Family took great care of me and my car. In addition to the servicing, my car was returned to me with a new wash and the interior vacuumed! Awesome! Thanks Autobahn! More
Great folks very accommodating. Bought our first BMW from Autobaun over twenty years ago and driven BMW,s ever since. Great people to work with in every way. Chris, Greg and Kristy Bought our first BMW from Autobaun over twenty years ago and driven BMW,s ever since. Great people to work with in every way. Chris, Greg and Kristy are the greatest and always deal with them. Our service guy Charlie is great and takes care of our car and us every time and very professional. Love the new coffee bar and lounge area and nice parts show area. Only downer is I can’t afford all the thing I like. Great job Autobaun. More
Fast, Efficient Service Really appreciated the fast, efficient service provided by Autobahn BMW on 12/12/17. I was greeted promptly and was out of there with my loaner in no Really appreciated the fast, efficient service provided by Autobahn BMW on 12/12/17. I was greeted promptly and was out of there with my loaner in no time. Very professional personnel from the service advisor to the lady who set me up with my loaner to the lady who took my money! Everything was fast and efficient! More