Autobahn BMW

Excellent Sales Delivery Experience Our vehicle selection, purchase process was completed within a couple of email exchanges with Brian Hodge. Taking delivery of the vehicle the followi Our vehicle selection, purchase process was completed within a couple of email exchanges with Brian Hodge. Taking delivery of the vehicle the following day was simple, expeditious process in which our overall sales experience with Autobahn BMW was exceptional. More

Timely and comfortable wait After contacting my service rep Mr. Y. Ruiz, I was given a convenient time to come in and have my car serviced. Upon arrival I found a number of custo After contacting my service rep Mr. Y. Ruiz, I was given a convenient time to come in and have my car serviced. Upon arrival I found a number of customers lined up for service as well and I was concerned that my wait would be long. But to my surprise I was greeted in a timely manner, then enjoyed the comfort of the waiting area and snacks while watching ESPN on a big screen...and before I knew it I was driving home. More

Pleased As always, great service,staff & an effortless experience. Nice loaner car & my car was done in a timely fashion. Autobahn as always an enjoyable plac As always, great service,staff & an effortless experience. Nice loaner car & my car was done in a timely fashion. Autobahn as always an enjoyable place to do business More

Service of 2015 X3 Excellent service for the vehicle. I was kept informed about what was being done. Great personnel. I was treated very courteously from the beginnin Excellent service for the vehicle. I was kept informed about what was being done. Great personnel. I was treated very courteously from the beginning, not under any pressure. More

It was quick & painless & was done as promised I took my car in, my loaner was ready & waiting for me. Car was ready by end of day & I appreciated that David warned me I would likely smell gas & th I took my car in, my loaner was ready & waiting for me. Car was ready by end of day & I appreciated that David warned me I would likely smell gas & that it was normal. Otherwise, I would have been alarmed. More

My experience with Charlie was excellent. Brought my car in about a year ago in excellent condition, was told I needed a blower, no problem, service dept. blew out the c.c system and charged Brought my car in about a year ago in excellent condition, was told I needed a blower, no problem, service dept. blew out the c.c system and charged half price for the part they damaged and a blower. Car doesn't blow heat at max speed. Phone doesn't turn off unless I manually cut off Bluetooth in the car when exiting. Mind you all this worked perfect until I had them replace a blower. Kept my car in the shop for approximately a month, never called to tell me they had blew out my c.c. I called to see when to pick up my car and that's when I was informed of what damage had been done to my car and they would only charge me for half the part of the c.c and no labor charge. So I'm in fear anytime I have to bring my car in for service. More

Excellent service from David Rodriguez!!! After Zac Walker left BMW, I was a bit disappointed that I lost a great adviser that took great car of my car and account for years. I am so glad to After Zac Walker left BMW, I was a bit disappointed that I lost a great adviser that took great car of my car and account for years. I am so glad to have met David this past weekend, the communicate was as expected, he made good solid recommendations for my service and advise on what was needed and not needed. In addition, he reviewed and completed a recall on my airbag that I was not informed of, so glad he went beyond expectations to make sure my car was well taken care of, for that I am grateful and will be returning for future service needs!!! More

Airbag recall The service advisor, David Rodriguez on the day of my visit was excellent. He went above and beyond and kept me updated the entire time of I was there The service advisor, David Rodriguez on the day of my visit was excellent. He went above and beyond and kept me updated the entire time of I was there. Scheduling of the appt was a different matter entirely. It took MONTHS to get it scheduled with me calling constantly. I was told they would call as soon as the part came in. They never called me until I called the recall number and said I couldn’t get assistance. More

Needed a new battery ASAP. I drove in late on a Saturday afternoon in need of a new battery. The service advisor promptly assisted me and kept me informed on time involved and I drove in late on a Saturday afternoon in need of a new battery. The service advisor promptly assisted me and kept me informed on time involved and price to expect. They completed the task as promised and I was out the door sooner than expected. They also gave a rebate form to complete for an even better price. Very satisfied with their service! More

Great Experience I bought my car from BMW of Dallas and don't care for their service department. We recently moved to Fort Worth and decided to try AutoBahn. They exce I bought my car from BMW of Dallas and don't care for their service department. We recently moved to Fort Worth and decided to try AutoBahn. They exceeded my expectations. I was greeted immediately, explained to Mike what I needed and got a loaner car in about 15 minutes. Everyone was very friendly and my car was completed as promised. More