AutoWorld of Georgia

Very attentive, listened to our needs and concerns Good prices on low mileage vehicles. Excellent Customer Service. Our sales rep, Alex was very attentive and friendly. The manager, Travis Hill, was al Good prices on low mileage vehicles. Excellent Customer Service. Our sales rep, Alex was very attentive and friendly. The manager, Travis Hill, was also very accommodating. I will purchase our next car from Auto Gallery More

Top knotch I had the best experience here. I was looking for a truck and gone in for a test drive. I not only fell in love with my new truck, but the staff as we I had the best experience here. I was looking for a truck and gone in for a test drive. I not only fell in love with my new truck, but the staff as well. They were so sweet and helpful but not pushy. The entire staff was very nice. I have to say Laura, Monica and Olivia were the young ladies that helped me. From the time I started the process to the finish was wonderful. They were kind,and professional. I would recommend them to anyone... and I did! Thank you Auto Gallery Janet More

Best customer service ever. Alex was awesome. Went to see an F150 the day after Christmas. Left to the Auto Gallery to see two other cars. Called Alex and told him I was on my wa Alex was awesome. Went to see an F150 the day after Christmas. Left to the Auto Gallery to see two other cars. Called Alex and told him I was on my way back to purchase. When I arrived truck was clean and waiting. Alex is as responsive before and after purchase. Awesome experience. More

Bad experience I contacted Auto Gallery Cumming after finding a truck listed online. I explained that I was approximately 5 hours away and would therefore need to sc I contacted Auto Gallery Cumming after finding a truck listed online. I explained that I was approximately 5 hours away and would therefore need to schedule a trip later in the week to test drive the vehicle. I was informed that I would need to place a $2000.00 deposit via credit card. I forwarded my credit card info and my account was credited. 4 days later I rented a car and began the trip to test drive the truck. 3 hours into the trip I received a text from my salesman Santos indicating the truck had been sold the previous day. I called the dealership and asked to speak to the General Manager, who informed my that deposits were only valid for 2 days, and the truck was sold to a cash buyer. I questioned why a call or text to me wasn't made to inform me of the sale so that I wouldn't make an unnecessary trip. She apologized but said there was nothing that could or would be done. I asked that along with the return of deposit, I also receive reimbursement for the rental car and fuel. She stated that she would check with the finance department for approval. Apparently the request was denied because I never heard back from anyone at Auto Gallery. A word to the wise, deposits mean nothing to these folks, and their communication skills leave much to be desired. I did receive my deposit back 4 days after my call, but nothing to reimburse my trip. More

Everyone was great! Alex was my salesman, he worked hard to get the vehicle I wanted at my price range. They were very welcoming and I would recommend them. Alex was my salesman, he worked hard to get the vehicle I wanted at my price range. They were very welcoming and I would recommend them. More

Exceeded My Expectations Monica Romero far exceeded my expectations. I looked at vehicles online and was from out of state. I emailed several places requesting more info and Monica Romero far exceeded my expectations. I looked at vehicles online and was from out of state. I emailed several places requesting more info and was ready to give up as noone contacted me back to answer my questions when Monica responded to me. She not only responded but stayed in touch until I found the right vehicle. Moreover when I arranged to have a mechanic to check over vehicle (since I was out of town), she expedited that process by taking the vehicles I was considering to the mechanic. Also, when I was making travel arrangements she assisted by picking me up at the airport and providing transportation to the hotel and to the autogallery location! I highly recommend Monica. Everything she did was explempary of awesome customer service! She made buying a vehicle out of state and smooth easy process. She clearly is committed to help the consumer! Thank you Monica for all your assistance! You deserve many referrals! More

A very positive buying experience! I became aware of the Auto Gallery Cumming location via an on-line search of used pick-up trucks to replace my worn-out 2004 Dodge Dakota. I was intri I became aware of the Auto Gallery Cumming location via an on-line search of used pick-up trucks to replace my worn-out 2004 Dodge Dakota. I was intrigued by the wide selection of trucks in their inventory and scheduled an appointment to visit the day after Thanksgiving. Working with sales reps, Travis & Alex, I found a newer year Dakota that seemed to be a perfect fit. After completing the test drive and reviewing the "Auto-Check" report they provided, I opted to explore a few other used trucks for sale in the local area later that day. Long story short, I was back the very next morning and purchased the truck. Service Manager, Gus, did an excellent job to made sure the truck was washed and cleaned and ready for me to drive away later that same day. The sales team, along with GM Laura Quezada, were very professional and easy to work with throughout the entire process. Overall, a very positive experience and I would certainly recommend this dealership to any of my friends or neighbors looking to purchase a used vehicle. Tim S.. More

I'll be back when I'm ready to trade my vehicle This was, by far, the least painful car buying experience I have had. Unlike other car dealerships, there was no pressure throughout the process and t This was, by far, the least painful car buying experience I have had. Unlike other car dealerships, there was no pressure throughout the process and the entire staff made me feel right at home from the moment Rob greeted me at the door. Laid back and easy going yet very professional in every aspect, this made for an impressive rapport. His knowledge, understanding, patience and willingness to make certain all of my questions were answered and my car buying needs were met, give this a 5 star rating. More

Travis was amazing from the 1st phone call to the closing Travis, Thanks for the car and the no hassle deal. The Escalade was awesome to drive and has so many feature I will never learn them all. Oh yes an Travis, Thanks for the car and the no hassle deal. The Escalade was awesome to drive and has so many feature I will never learn them all. Oh yes and my wife called and ask where I was had to tell a white lie. Told her we were fishing and just as we arrived home I called her to tell her to step outside and see what I caught. Well she was suprised to see her early Christmas Gift and she loves it! Thanks again Customer for life Ron Bird P.S. Financing was a breeze thanks everyone More

Great Experience My sales guy was GREAT. He worked really hard to get me in my truck. I will definitely do business with him again and I will recommend him to anyone l My sales guy was GREAT. He worked really hard to get me in my truck. I will definitely do business with him again and I will recommend him to anyone looking for a vehicle. Thank you Rob Josevska! More