AutoWorld of Georgia
Cumming, GA
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Great experience. I worked with Jamie. She did a great job the entire time. They have no.... salesmen or saleswoman. Just customer reps. So I felt no pressure at all. B I worked with Jamie. She did a great job the entire time. They have no.... salesmen or saleswoman. Just customer reps. So I felt no pressure at all. Buying a car is stressful but she did a great job at making it a pleasant experience. I'm very happy with my overall experience. More
Fast, Efficient and couteous Excellent selection on web site. Call was answered quickly and details all covered. Being able to arrange to see thecar the next day was really help Excellent selection on web site. Call was answered quickly and details all covered. Being able to arrange to see thecar the next day was really helpful. Took a long test drive and was able to have the car checked by my mechanic. All the staff were very helpful and friendly More
Great service I have purchased 2 cars fro, auto gallery and the customer service is excellent. I have no complaints about both Honda accords that I got from them. G I have purchased 2 cars fro, auto gallery and the customer service is excellent. I have no complaints about both Honda accords that I got from them. Great quality of cars and awesome people. My first salesperson was Monica and then Marcellus I highly recommend both of them and their professional business. I highly recommend that anybody looking to get a car to go to auto gallery for their automotive business. More
Horrible Customer Service *UPDATE* Started off as a great experience! WORST EXPERIENCE! TOLD OUR SALES REP MONICA ABOUT THE WINDOW SOUNDING AS IF IT WAS GOING TO COME OFF TRACK *UPDATE* Started off as a great experience! WORST EXPERIENCE! TOLD OUR SALES REP MONICA ABOUT THE WINDOW SOUNDING AS IF IT WAS GOING TO COME OFF TRACK 6 DAYS AFTER PURCHASE. SHE CLAIMED SHE WOULD HAVE IT LOOKED AT AND NEVER CALLED US BACK. ALMOST 3 MONTHS LATER AND SHE STILL HAS NOT CALL. WE HAVE CALLED AND TEXTED NUMEROUS TIMES. NOW THE WINDOW MOTOR WENT OUT AND GLASS OFF TRACK. CD PLAYER DOESNT WORK. NEVER DID! WE CALLED THE MANAGER ALEX TWICE. NOW HE CLAIMS HE NEVER SPOKE TO US. LETS NOT MENTION WE WENT TO GET OUR TAG ONLY TO FIND OUT THEY HAD NOT EVEN GOTTEN THE CAR EMMISSION SO WE HAD TO COME ALL THEY WAY BACK OUT HERE AND WAIT WHILE THEY GET IT. VERY UNPROFESSIONAL. IM SITTING HERE NOW AND THE MANAGER IS PURPOSELY MAKING ME WAIT JUST TO BE A JERK! NOT COOL! *Original Post* Monica was able to find a vehicle that we needed and it was immaculate. We have only had the car now about two weeks, but it rides beautifully! Staff is friendly and dealership is clean. Beautiful cars. My only complaint is that I wished they were as prompt with returning calls after you purchased the vehicle as they were before you purchased the vehicle. Tighten up on that and this would have easily been a five star rating! More
Great car dealership! Chris Rogel was very helpful and a awesome GUY! I recommen this car lot to anyone who will be looking for a vehicle in the future! Timothy Reynol Chris Rogel was very helpful and a awesome GUY! I recommen this car lot to anyone who will be looking for a vehicle in the future! Timothy Reynolds. More
Would recommend them We bought our truck from here and I am very pleased with them an my truck. Had a light come on an took it to them an Gustavo fixed me right up. Woul We bought our truck from here and I am very pleased with them an my truck. Had a light come on an took it to them an Gustavo fixed me right up. Would totally recommend them. More
Scam artists I test drove a car, and liked it very much, so told them I needed to get a pre-purchase inspection completed by my mechanic, which is pretty standard I test drove a car, and liked it very much, so told them I needed to get a pre-purchase inspection completed by my mechanic, which is pretty standard practice for savvy used car buyers. They said that would be fine, but that I could HOLD the car and that they'd take it offline and keep it for me with a deposit. I agreed, and paid the deposit on Saturday afternoon, with their word in WRITING that the car would be held for me until Monday. I received a text message on Monday at precisely 8:57am from their sales manager, Alejandro "Alex" Mora, notifying me that they had sold the car. They lied to me, took my deposit, and sold the car behind my back. I am still waiting for my deposit to be refunded. This is how they do business. Do not buy from these clowns. More
Great Experience Great group of people to work with after a little back and fourth with the price we came to a great deal. in and out fast anybody wanting to buy a Great group of people to work with after a little back and fourth with the price we came to a great deal. in and out fast anybody wanting to buy a great used car or truck should go to Auto Gallery in Cumming More
accommodating and win win experience They were personable and accommodating. It was a win win experience. The negotiation process was very positive and proactive. The customer service w They were personable and accommodating. It was a win win experience. The negotiation process was very positive and proactive. The customer service was A1. They didn't play any games. More