AutoTrek
Littleton, CO
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Purchased a 2003 truck from the Littleton, Colorado location. We were impressed with the speed of their process, as we were only there for a few hours in the afternoon. The sales and finance representa location. We were impressed with the speed of their process, as we were only there for a few hours in the afternoon. The sales and finance representatives were very quick and helpful; we felt no pressure to purchase the vehicle or warranty. This is one of the easiest vehicle purchases we have ever experienced, for example: they worked with us on our trade-in value, vehicle purchase price, and financing. Then they helped us feel comfortable with their transparency when they showed us the Carfax on our trade-in, their vehicle, and the through walkthrough (on their vehicle) while pointing out any potential flaws on a vehicle this age. As for the warranty...wow, never expected such amazing coverage. Outstanding value for the money spent. This location is first on my list should I need another vehicle. Two thumbs up, five stars, and a big thank you! More
Very nice people but they were trying to sell me warranties and insurance I didn't need. They got too pushy, I don't like to be rude so it was difficult to keep saying no. The sales rep didn't have warranties and insurance I didn't need. They got too pushy, I don't like to be rude so it was difficult to keep saying no. The sales rep didn't have much knowledge of the vehicle but they have an enormous amount of different makes and models so make sure you do your research before you go. They gave me a good deal on my trade in. They do have a lot of vehicles so it's nice place to actually shop. If you are looking to buy, you can find it here. They also didn't give me the best finance deal at first, once I told them I was going to try to get my own financing, they came back and matched the credit union. Buying a vehicle wasn't easy but it wasn't very difficult at the same time. They also said they would get me another key and that the guy came in on Thursday and I could buy one, but have not heard anything. I have not gotten a follow up call to see if I needed anything or had any questions after the sale. More
Colorado Autotrek Review I have purchased a few vehicles Colorado Autotrek Review I have purchased a few vehicles from these people over the years, and so I thought I could trust that relationship, it had Colorado Autotrek Review I have purchased a few vehicles from these people over the years, and so I thought I could trust that relationship, it had gone well before. I won’t mention the names of the people that I have dealt with there. I will say this however. I recently found myself in a bad situation, just some of those things that life will throw at you unexpectedly, and at this particular moment in time my resources were scant. I had gone through a series of thousand dollar cars trying to avoid credit. Firstly my credit was not very good and secondly I really didn’t want to deal with any payments on anything at that point. They did manage to get me a loan at an interest rate that wasn’t terrible, and believe me at the time that was very welcome because it could’ve been much worse. I had this vehicle for approximately 30 days, when all three catalytic converters burned out of it and it wouldn’t run. I had no idea it had three, or indeed what the problem was. I Called the dealership and spoke with my salesperson there and was pleased, surprised, and grateful that they gave me a loaner car and repaired the issue. It was less than 30 days later, when the engine blew. I was very unhappy and quite distressed. I was out of town on a stretch of road that doesn’t have a lot of assistance available. I called my sales person at the dealership and they said that they would take care of it. They sent a tow truck, and gave me a loan car again and I was very pleased and grateful again if not mildly distressed that it had done badly twice. I had purchased the warranty on the sales representatives recommendation So it was covered. The then dealership decided that they would sell me another vehicle, much the same as the first, but this is where it gets interesting. I was probably not in the proper state of mind, many things had happened and I was in need of a vehicle and I had no reason to distrust. I purchased the car that they had available that was within my means, and trusted that everything would be alright. What’s that old saying caveat emptor? I will say that I had the most unsettling feeling that there was something not quite right with the staff or the salesperson or even the finance person that wrote the entire deal up. I just couldn’t place what it was, and it is entirely on me that I did not do my due diligence. It wasn’t until some months later and $2000 in repair bills, and when I was trying to sort out whether or not I could tow our camper with it that I discovered that all vehicles for sale of the same year make and model of mine were selling at half of what I had purchased mine for. My suspicion was that although they took the other car back and used the warranty that I purchased from them to sell the car to someone else. Then also got me to pay for both vehicles. That is my suspicion, based on I think sound and rational logic. I called to ask the owner about this and voiced my concerns, he said he would look into it and get back to me, that was several months ago. I don’t think I shall hear back. If my suspicions are ill founded, that would please me much more than believing what I have already proposed. Make of that what you want, I waited quite a long while to write this review because I don’t like posting these sorts of reviews at all. Best of luck. More
Lafayette Location is Gold! Our Experience at the LAFAYETTE location was exceptional. From the very first moment of contact, the interaction with the entire team was first-rate! Our Experience at the LAFAYETTE location was exceptional. From the very first moment of contact, the interaction with the entire team was first-rate! Our buying experience with Amy Strawn gave us renewed confidence in the automotive sales industry. If you are looking for a Great vehicle and a Phenomenal Buying Experience, Buy from Amy Strawn and her Team at AutoTrek. More
Easy and Confident As an inexperienced buyer, I felt very relaxed throughout my car buying experience with Autotrek. They have a big selection of quality vehicles. Dakot As an inexperienced buyer, I felt very relaxed throughout my car buying experience with Autotrek. They have a big selection of quality vehicles. Dakota helped me get into the perfect car for me and my family and find financing that suites my individual situation. I would definitely recommend Autotrek to anyone looking to buy a car, and I will be back in the future when it comes time to purchase another vehicle! More
How car buying should be Such a great experience! I was dreading the whole process of driving from dealer to dealer, the back and forth negotiating, dodging the high pressure Such a great experience! I was dreading the whole process of driving from dealer to dealer, the back and forth negotiating, dodging the high pressure sales tactics. I was relieved to use a broker service but was skeptical. My fears were unfounded. Our broker was friendly and easy-going. The sale went so smooth, so easy, so fast! When I looked over the paperwork all the prices were exactly as expected. When she saw I wasn't interested in an extended warranty she didn't continue to pressure and guilt trip me as other dealers have. All my questions were answered during the process. I would definitely use Autotrek again and I'll recommend them to friends. More
We had a plesent experence with Charlotte . My son is 18 years old and He is a first time buyer and we loved Charlotte . We really enjoyed having Charlotte help us out she made us feel relaxed My son is 18 years old and He is a first time buyer and we loved Charlotte . We really enjoyed having Charlotte help us out she made us feel relaxed and like we were family She explained everything to us step by step. I were to buy another car I would only choose to work with Charlotte. More
Extrordinary experiences with Charlotte Spaggins at Auto Tre I have had many dealings with Charlotte Spraggins in the past year, purchased 2 vehicles and many other helpful calls to her as I also work in the cre I have had many dealings with Charlotte Spraggins in the past year, purchased 2 vehicles and many other helpful calls to her as I also work in the credit union industry and I truly can not say enough about her professionalism and caring morals. She is very knowledgeable and shows me how awesome a car buying experience is supposed to be. I have had a few dealings with actual "car dealers" in the past year and can now one hundred percent wonder why I would even try going with anyone but AutoTrek. Charlotte will and does go above and beyond any expectations I could ever imagine and has made my "dealer" experience opinion change wholeheartedly. Thank you Charlotte for all you have done for me, we'll be seeing you for the next vehicle for sure. More
Efficient, Friendly and Knowlegdeable about the best deals My car was totaled, and my Rep, Charlotte Spraggins, found the car that I was looking for within 24 hours, for a better price than I could have found My car was totaled, and my Rep, Charlotte Spraggins, found the car that I was looking for within 24 hours, for a better price than I could have found by shopping on my own at a dealership. She had excellent communication and customer service skills, and she made it simple and affordable for me to get in a new car - with a lower payment and less interest than my previous car -within 24 hours of contacting her. Great service! More