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AutoStar of Sylva
Sylva, NC
546 Reviews
AutoStar USA is the best place to find used cars for sale in Western North Carolina. We have hundreds of used cars and trucks for sale in our network of dealerships. All of our vehicles come AutoStar Certified with a warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Showing 546 reviews
February 10, 2019
Amazing people to work with! This was a wonderful car buying experience! Amanda and Shane were fantastic! Couldn't ask for a better experience! My whole family will continue to pu This was a wonderful car buying experience! Amanda and Shane were fantastic! Couldn't ask for a better experience! My whole family will continue to purchase cars here! This is the 4th vehicle my family has got thru autostar!! More
by Hudson
Employees Worked With
Amanda King, Shane King
February 09, 2019
Impeccable Vehicles and Impeccable Service Mike, John, and Dee of Auto Star West Asheville are nothing short of friendly and accommodating. They took into consideration of my ideal vehicle and Mike, John, and Dee of Auto Star West Asheville are nothing short of friendly and accommodating. They took into consideration of my ideal vehicle and matched me with a flawless 2015 Toyota RAV4 XLE. I received a great trade-in value for my 2011 Toyota Corolla LE, which helped with affording my monthly payments. They took their time with getting me approved through the banks and finding the best way to finance my vehicle. They even courteously washed my new vehicle before I drove it off the lot. I highly recommend Auto Star of West Asheville for those looking to get into a good-as-new used vehicle and those that want high-quality service from an amazing staff. More
by MegEMags
Employees Worked With
De-Atra Collins, Mike Baker, John Burke
February 09, 2019
Great experience Just stopped by to look was not planning on making a purchase. Really wonderful staff, helped through the entire process. I feel as if we received a f Just stopped by to look was not planning on making a purchase. Really wonderful staff, helped through the entire process. I feel as if we received a fair deal and prompt attention. Would recommend to others More
by JDSD
Employees Worked With
Shane King
February 09, 2019
Was fast with great customer service This dealership really works with you to find what works for you best. The commitment they show is fantastic and I'd definitely recommend this place t This dealership really works with you to find what works for you best. The commitment they show is fantastic and I'd definitely recommend this place to family and friends! More
by Jayhill75
Employees Worked With
Mike Baker, John Burke, Tara Lloyd
February 09, 2019
Awsome Very easy buying and great professional people made my buying experience the best . Will recommend auto star to anyone wanting to buy ther next vehicl Very easy buying and great professional people made my buying experience the best . Will recommend auto star to anyone wanting to buy ther next vehicle More
by Mario12345
Employees Worked With
Shane King, Chris Eckert
February 08, 2019
Keep your word Bought a used vehicle the day after Thanksgiving (Friday), most banks were closed but was financed. Things were complete around 5 pm. My bank was clos Bought a used vehicle the day after Thanksgiving (Friday), most banks were closed but was financed. Things were complete around 5 pm. My bank was closed so had to bring my down payment in on Monday. Called Saturday morning around 11 am asking if I could buy my trade-in back. They said they would let me know. When I brought my down payment in I was told I could buy it back for what they gave me for it as soon as the title came in (since the paperwork was already signed). I called several times within the next few weeks to check on status. Was told by salesman and manager that they were still waiting on the title. Some calls were never returned. Received text from original employee I spoke to about the vehicle that the title was in just before Christmas and the manager would be in contact with me. No call through the holidays. I called after Christmas and was told the salesman or manager would call back.....they didn't. When I called back was told they were "trying to find it". They didn't call me back. The next time I called I was told it had been sold. Definitely lost a returning customer! Guess I should have stuck with the dealership I have used several times in the past.....lesson learned. More
by Lynn
Employees Worked With
Katherine Griffin, Mike Baker, John Burke
February 06, 2019
Good people I drove 2 hours expecting the typical sales guy closing a deal.The inventory was plentiful for a small lot.Everything was in great shape and clean.The I drove 2 hours expecting the typical sales guy closing a deal.The inventory was plentiful for a small lot.Everything was in great shape and clean.The sales team set aside an appointment the day before.The staff was friendly and personable.They ran my loan through a few different lenders to get the best loan.Two hours later I was driving my new car home. I even received a phone call to see how my car car has been. More
by Lfdab34
Employees Worked With
Mike Baker, John Burke, Laura Sanders
February 05, 2019
Found what we've been looking for! Chris was very helpful in helping us to locate a vehicle with 3rd row seating that was comfortable, reliable, and affordable. His customer service w Chris was very helpful in helping us to locate a vehicle with 3rd row seating that was comfortable, reliable, and affordable. His customer service was second none. I highly recommend visiting Chris at AutoStar of Canton. His manager Brandt was also very personable and very help when going through all the paper work and financing. It was overall a positive experience. 10 out 10 would do again. More
by 321ma05j
Employees Worked With
Chris Williams, Brandt Howard
February 04, 2019
Trip was worth it We found the SUV on Cargurus and drove over 2 hours to look at it. Loved the attitude of Chris and Brandt, they made buying a vehicle enjoyable. We found the SUV on Cargurus and drove over 2 hours to look at it. Loved the attitude of Chris and Brandt, they made buying a vehicle enjoyable. More
by Deb75
Employees Worked With
Chris Williams, Brandt Howard, Chris Eckert
January 31, 2019
They did it! I had a great experience at this dealership. They went above and beyond to get me in the vehicle I wanted even when my OWN bank was giving me a hard t I had a great experience at this dealership. They went above and beyond to get me in the vehicle I wanted even when my OWN bank was giving me a hard time about. I would highly recommend anyone trying to get a vehicle to go here first and save yourself some time. More
by Jesse
Employees Worked With
De-Atra Collins, Mike Baker, Kaitlyn Constante
