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AutoStar of Sylva

Sylva, NC

4.9
546 Reviews
AutoStar USA is the best place to find used cars for sale in Western North Carolina. We have hundreds of used cars and trucks for sale in our network of dealerships. All of our vehicles come AutoStar Certified with a warranty.
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307 E Main St

Sylva, NC

28779

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Showing 546 reviews

March 21, 2019

Great Service! I saw the Tahoe on the lot... the title was not available yet (recent trade). Dee said she’d call as soon as they received.... she did exactly as s More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De-Atra Collins
Mar 21, 2019 -

AutoStar of Sylva responded

Thanks so much for your review! We appreciate your business and are happy the Dee from our West Asheville team was able to help you get into that Tahoe as soon as possible. Hope you are enjoying the new car!

March 21, 2019

Overpull of credit I arrived at the lot with a preapproval from Capital One and had inquired about a car on their website posted for a particular price. When I got to th More

by Cin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Williams
Mar 21, 2019 -

AutoStar of Sylva responded

Cindy, thank you for bringing this issue to our attention. We sincerely apologize for any trouble that occurred. You are absolutely right that no one should have run your credit without asking, even if their intention was to try and find a better deal than originally brought in. It's inexcusable and we are sorry that they did not listen to your concerns and desires. We will be addressing this with the team to ensure it does not happen again moving forward. We hope this does not dissuade you from working with AutoStar in the future and that we can give you a better experience. Again, we are truly sorry for any trouble you may have experienced.

March 20, 2019

Auto Star Sylva NC Awesome experience and awesome people to work with. Was treated like family. Highly recommend Shane King and Amanda Edwards to anyone wanting to buy More

by Equinox girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinny Rish, Amanda King, Shane King
Mar 26, 2019 -

AutoStar of Sylva responded

Thank you for your review! We're glad the team was able to give you a great experience and find you an awesome car! Hope you are loving that Chevy Equinox!

March 20, 2019

Great experience! The people were friendly. I felt like they were honest and worked hard to get me in the car I wanted. I didn’t feel rushed to make a decision but they More

by rb2121b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De-Atra Collins, Mike Baker
Mar 21, 2019 -

AutoStar of Sylva responded

Thanks so much for taking the time to leave a review! We appreciate your business. We're so happy our West Asheville team was able to give you a great car buying experience!

March 13, 2019

Very helpful Friendly salespeople, easy experience... would definitely recommend! They make car buying super easy and hassle free. We have bought two vehicles from More

by Billy and Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda King, Shane King, Jesica Palacios
Mar 13, 2019 -

AutoStar of Sylva responded

Thank you! We appreciate your continued business with Autostar and we're so happy our Sylva team was able to help you find the perfect truck! Enjoy!

March 12, 2019

Great experience Buying my fist car was easy and fun. I had a a lot of help with everything. Picking it out to all the paperwork. I recommend buying a car from here! F More

by Mathews7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda King, Shane King
Mar 13, 2019 -

AutoStar of Sylva responded

Thanks so much for your review! We're so happy we were able to help you find a great first car. Hope you are loving that Rogue!

March 12, 2019

Felt like family! The whole staff was envolved from jump. Amanda went over everything I asked her to, Shane kept me entertained the whole time and he even sang on the t More

by MIMIOF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda King, Shane King, Jesica Palacios
Mar 13, 2019 -

AutoStar of Sylva responded

Thank you so much! We sincerely appreciate your review and your business, and we are happy that the Sylva team was able to take care of you! Thanks for sharing your experience!

March 09, 2019

Awesome glad they were able to work with us to find what we Shane and Amanda were really great on helping us find what we wanted and working on a payment that was great for us and affordable I would totally rec More

by Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane King
Mar 11, 2019 -

AutoStar of Sylva responded

Thanks so much for taking the time to leave a review about your awesome experience with our team in Sylva! We're happy they were able to work hard to find you guys a great deal on your Silverado.

March 09, 2019

The Best! Deatra was the best! Not only did she find the perfect fit for me, she also walked me though ALL my options. While most dealers would show you the doo More

by melsamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De-Atra Collins
Mar 11, 2019 -

AutoStar of Sylva responded

Thank you Dison family! We're so happy that Dee, and the rest of the West Asheville team were able to work with you and find you an awesome 2018 Dodge Journey! We sincerely hope you love the Journey for years to come.

March 08, 2019

Smooth Transaction I called, made an appointment for about 45 minutes later, test drove the car, went to my bank, got a check, gave tbem the check, they gave me a car. I More

by Mathematicus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De-Atra Collins, Mike Baker
Mar 11, 2019 -

AutoStar of Sylva responded

Thanks for your review! We're happy that it was an easy car buying experience for you and we are happy our team in West Asheville was able to help! We definitely see the Mike - Mike resemblance as well!!

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