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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
324 Reviews

324 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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January 26, 2024

Took care of everything I needed done. Very professional, friendly, knowledgeable staff. Answered all my questions and addressed my concerns. More

by BSCBUD
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
Jan 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BSCBUD, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 25, 2024

I like the greeting when you first pull up into the bay. Organized and prompt. Everyone seemed friendly and smiling. Everything reviewed before work started. Explained thoroughly after work completed and op More

by ggallen1954
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
Jan 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ggallen1954, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 21, 2024

I bought the truck from them due to prior experience with my daughter’s Jeep that I electrically messes up. When I towed it to them they were quite understanding and helpful. I’ve always enjoyed the work a d More

by WBU2665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

WBU2665, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 20, 2024

This was my second visit to this dealership , and I have never had such great service. I would recommend them to anyone. I will never go anywhere else. They are kind, courteous, and very professional. Both More

by kensiealana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in Hendersonville service dept. Do not remember names, but everyone was awesome.
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

kensiealana, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 19, 2024

Service department done a great job and was very helpful. Technician completed the job in a timely manner and corrected the issues I had. Will definitely be a returning customer! More

by BLUEOVALFORD87
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BLUEOVALFORD87, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Excellent customer service with personable, knowledgeable staff who are responsive and professional. I so appreciate and trust the quality of their service. Thank you to the staff! More

by DANNY.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynda Shade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DANNY.JOHNSON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Courteous, informative, and helpful. From drop off to check out. Ok Thank you so much More

by JANET11
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JANET11. Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Very friendly and fast. Resolved my issue They were experienced at fixing the problem Nice More

by un4cen
Recommend Dealer
Yes
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

un4cen, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Quick efficient and honest I never feel like I'm getting any work done at Astar that isn't completely necessary, I trust the technicians recommendations More

by PHILIPBOLLHOEFER
Recommend Dealer
Yes
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

philipbollhoefer, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Colby has been great. Had issue last year with steering wheel not heating. Brought it in and steering wheel was supposedly ordered but it never was so now waiting on that More

by barrycappsmarine
Recommend Dealer
Yes
Employees Worked With
Colby
Jan 22, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

barrycappsmarine, Thank you for your feedback on your recent experience at Autostar USA. We apologize for any delays you encountered with car parts for your vehicle. It's important to note that there is currently a national delay affecting the availability of car parts for Stellantis vehicles, which has impacted our service timelines. We appreciate your understanding during this challenging period. We're actively working to minimize any inconveniences and ensure a smoother experience moving forward. If you have any further questions or concerns, please reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA. We value your business and look forward to serving you better in the future.