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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
324 Reviews

324 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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March 02, 2023

Communication, Communication, Erik was top notch. We had a very good experience dealing with Auto Star. More

by BDSB03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Owenby
Mar 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BDSB03, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

March 02, 2023

These guys might be the smaller dealership and service department in the area but they are great! Won't take my Jeep anywhere else to be serviced. Period. More

by erica.klausing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIC Service Advisor! , Sarah Owenby
Mar 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Erica, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Mar 27, 2023 -

erica.klausing responded

Your service department has been most excellent to work with! Appreciate you.

March 01, 2023

Always courteous, friendly, and clean. I call and make my appointment and go right in. More

by ADORAKILPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Owenby, Jaylynn James
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Adorakilpatrick, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

March 01, 2023

Sara communicated well regarding all service items and service team addressed all items on a busy day. More

by loriannweimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Loriannweimer, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

February 26, 2023

Excellent customer service, wait time was short and they are very accommodating with short notice appointments More

by andersonjody18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Owenby
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Andersonjody18, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

February 25, 2023

I use my wrangler for mail delivery 6 days a week, making it very difficult to find a time to get it in for service. Especially when a problem arises, like a steering pump or check engine light comes on. Eri More

by DSTALLNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DSTALLNS, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

February 25, 2023

They were prepared, friendly and up front about any possible issues. The waiting room was very comfortable. More

by Kevin Luther
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Kevin, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

February 24, 2023

Always easy to work with and quick on service. Love coming here for my Jeep More

by cizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Owenby
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Cizard, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

February 21, 2023

One of the only places I take my vehicles in this county. Techs, advisors, and parts guys are always awesome to deal with and really do a great job More

by TRAVISHENSLEY899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Boyd, Gerardo Santos, Terry Winstra, Dwayne Graham,, Sarah Owenby
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Travishensley899, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

February 19, 2023

Very good at service, getting a new radio/navigation equipment we needed and over all very informative. We are very pleased so far. Installation in a couple of weeks. More

by anita5
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Anita5, Thank you for your review! We appreciate your business. Welcome to the Autostar Family!

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