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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
324 Reviews
Call Service Center (828) 692-8777

324 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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February 15, 2024

THIS PLACE SUCKS. 1 TECH AND WORK ON MY TRUCK UNTIL APRIL, WARRANTY ISSUE AND DEAD IN THE WATER. xxx ILL NOT USE THEM AGAIN AND CERTAINLY WOULD NOT RECOMEND THEM More

by scarpenter171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

scarpenter171, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

February 15, 2024

It was fast and very good and. The people were great and helpful and they did a great job More

by Rolley_joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Munday
Report | Print
Feb 19, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

rolley_joe, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

February 12, 2024

Good and quick service! Tech did great, and service advisor was very attentive great job More

by DRGRCR515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hollifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DRGRCR515, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 09, 2024

It was my first time at this dealership. I was having my first routine service for my RAM. Everyone was so friendly and the waiting area at this location is lovely. I was made to feel welc More

by rmichaelides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

rmichaelides, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 08, 2024

They worked hard on a difficult job to make us happg It was a good experience More

by MARTINCARMAN53
Recommend Dealer
Yes
Employees Worked With
Danny
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Feb 12, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MARTINCARMAN53, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 07, 2024

Always good experience It is always a good experience with staff and experience Great experience! More

by CPARRISH1
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
Report | Print
Jul 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

CPARRISH1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 03, 2024

Always a pleasure I'm not sure I can even come up with twelve more words right now More

by dsuminski
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
Report | Print
Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

dsuminski, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

February 02, 2024

I ordered the tires. They arrived the next day. I scheduled an appointment. They put the tires on. All is well. More

by fhyder_1857
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinto Aguilar
Report | Print
Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

fhyder_1857, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 31, 2024

Excellent job of fitting me into a busy morning at the service department. I had a trip I had to go on that afternoon and the service tech took care of me. I really appreciate it!! More

by DWIGHTRAM3500
Recommend Dealer
Yes
Report | Print
Feb 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DwightTram3500, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 26, 2024

They always take good care of my Jeep in the Service Department I appreciate them More

by erica.klausing
Recommend Dealer
Yes
Employees Worked With
Danny in Service
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Jan 29, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

erica.klausing, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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