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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
324 Reviews

324 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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September 21, 2023

Danny was a great service advisor! Thanks for quick service. I truly appreciate the service. More

by NLP23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

NLP23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 17, 2023

Friendly and helpful service. Fully explain any and all issues with your vehicle. Highly recommend. More

by ASHEVILLE.PETE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, Michael Ruff, John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ASHEVILLE.PETE1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 17, 2023

Service was easy to schedule and performed promptly. Building is being remodeled but coffe was available and chairs for sitting were available. More

by jrlayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

JRLayton, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 16, 2023

Such an amazing group, Jorge and Jaylynn were so helpful and caring. Really knew how to make me feel comfortable while I waiting for service. More

by Ghost33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Del Valle Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James, Michael Ruff, John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 16, 2023

The staff are always quick and efficient. They are very helpful and pay attention to det More

by 19JPHILPOT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Klein, Michael Ruff, John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

19JPHILPOT53, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 13, 2023

Miranda you desk person is wonderful very pleasant and charming to everyone your technicians were great. I know I had to wait a long time but you know what I didn’t mind it because I was squeezed in which More

by BARBARABALKEN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda, Erik Klein, Michael Ruff, John Hamrick
Sep 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BARBARABALKEN21, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 06, 2023

Great quick service and all at a reasonable price. Oil change and service with a smile. More

by SUZUKIAGOGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ruff
Sep 11, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

SUZUKIAGOGO, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 05, 2023

Last two services u double booked appointments an waited 2 hours won't be back More

by carberrydrywall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know there dam name
Sep 05, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

carberrydrywall, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

September 02, 2023

Oil Change took over 1 1/2 hrs. Service personnel acted like they were doinv me a favor to tolerate me through process. Only bright spot was cashier was very nice lady - she apolog More

by PaulG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ruff
Sep 05, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

PaulG, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

September 02, 2023

Great service experience. Vehicle taken in on time, Service Dept. kept me updated. Vehicle fixed and returned in a reasonable amount of time. More

by mountainwombat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ruff
Sep 05, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MountainWombat, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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