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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
455 Reviews

455 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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September 10, 2023

The dealership is clean and the service is great. I service my Ram there regularly. The service advisors have been superb. More

by MGKREBBS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
Sep 11, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MGKREBBS63, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 07, 2023

$35/qt for transmission fluid. Had my car 5 days because they lost the paperwork. When I picked it up, I was just told by the service tech to see the cashier. No explanation of ser More

by VeteranJay
Recommend Dealer
No
Employees Worked With
Michael Risica
Sep 11, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

VeteranJay, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

September 07, 2023

Installed a new 8. 4 Uconnect radio that turned out to be bad and took it back in and they got right on it to make it right waiting on the new radio to come in to be ins More

by terrymace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
Sep 11, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

terrymace, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 02, 2023

Service Advisor, Brian Sullivan, was excellent! Very helpful and answered all my questions. Work performed in a timely manner and very satisfied. More

by Roguefr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
Sep 05, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Roguefr, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 31, 2023

Great service , and friendly and very helpful. Answered all my questions that I asked and I will go back to them for my next service. More

by jpwarren52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Sep 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jpwarren52, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 28, 2023

Excellent customer service and timeliness of service. The service advisor was very courteous and prompt More

by SCD1767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

SCD1767, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 27, 2023

Warranty said they wouldn’t cover repairs but Cody understood the issue and fixed my Jeep! OUTSTANDING SERVICE AND MAN! More

by jeepum7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody!!! , Michael Tullos
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Jeepum7, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 27, 2023

I showed up after work hours and they went beyond what would have been expected to fix a flat tire. Mike and Brian both were great service techs More

by REVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike & Brian
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Revon, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 26, 2023

They are the best service department around! I would not let another place touch my Charger! More

by KJAMISON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Kjamison0, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 25, 2023

Excellent service as always. I called and they were able to check it out someday after it was towed in. More

by larrydcma97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Larrydcma97, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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