AutoStar Chevrolet of Waynesville - Service Center

The service personnel were friendly, professional and knowledgeable. My vehicle was well taken care of in a very timely manner. The pricing was fair. knowledgeable. My vehicle was well taken care of in a very timely manner. The pricing was fair. More

The Service people were friendly and they got the inspection done quickly. I will definitely call on them again. inspection done quickly. I will definitely call on them again. More

I wanted a new truck with all the safety features I could get. I talked with the sales staff but particularly Brandon and Heath. They did now have the truck I wanted but they found one at another location get. I talked with the sales staff but particularly Brandon and Heath. They did now have the truck I wanted but they found one at another location and got it for me. It did not have the electric running boards or a tonneau cover for the back. They got both for me and had them installed at the dealer. The wait time for installing the items was longer than they anticipated. As soon as they realized it would take longer they immediately offered to have someone take me home which was 20 mites away and then came back to pick me up when things were ready. Because the truck came from another location, later I found the mats in the truck were not installed properly at the other dealer. I called and they told me to bring it in without an appointment and they would fix it for me. I came in the next day with no appointment and Holly had them fix the issue in about 30 minutes all without an appointment. She was most gracious the whole time offering me coffee and a snack. I could not ask for better people to work with at the dealership. I have been to the dealership numerous times with other vehicles over a period of 10 or more years. I have never had a poor experience there. That involves changing oil, servicing the vehicle, purchase of tires and parts installation and I could not be more pleased. I have purchased several vehicles there as well. More

Waited over 1:45 minutes for a scheduled oil change/tire rotation. They did not reset the tire system. Usually a good experience, not sure what happened this time. rotation. They did not reset the tire system. Usually a good experience, not sure what happened this time. More

I live in Florida but travel to Waynesville often, on several occasions I have needed a repair or warranty work done and they have been very helpful. I highly recommend Auto Star . several occasions I have needed a repair or warranty work done and they have been very helpful. I highly recommend Auto Star . More

I bought my vehicle in South Carolina and recently moved to North Carolina. I've had routine service done, each time the Service Department Staff are helpful, understanding and do their best to accommodate to North Carolina. I've had routine service done, each time the Service Department Staff are helpful, understanding and do their best to accommodate your needs. More

Excellent Service as always with explanation of service provided while I waited comfortable in waiting room. Much appreciation provided while I waited comfortable in waiting room. Much appreciation More

Once again AutoStar continues to shine. Got to my scheduled appointment and was taken right in. Diagnostic of my check engine light was completed quickly and tires rotated and fluids chan Got to my scheduled appointment and was taken right in. Diagnostic of my check engine light was completed quickly and tires rotated and fluids changed all in under an hour. Even suggested some maintenance that had not been done in a quite a long time. My 4 year old truck never ran better. More

Provided what I needed, plus she noticed I needed new tires and she got a price for me. tires and she got a price for me. More

Courteous and quick service. Great communication from service advisor and repair resolved issue. Estimate was accurate. Great communication from service advisor and repair resolved issue. Estimate was accurate. More