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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.3
231 Reviews
Call Service Center (828) 452-2842

231 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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May 30, 2024

I received prompt courteous service and the work on my Buick was completed in a timely manner. I am pleased with my service. More

by BWYARR209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
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Jun 03, 2024 -

AutoStar Chevrolet of Waynesville responded

BWYARR209, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 26, 2024

Purchase process went smoothly, although I forgot to give them my GM Friends & Family information. Can I still do that? I'm getting forgetful at my age! More

by vonpappenheim
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn
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May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

vonpappenheim, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 25, 2024

People are courteous, went in with one problem come out with a bigger one went in with engine light on was told it could be fixed for $1300 went to pick it up. It was $1500. They said I was good to go drov More

by ROBERT.ARGENTINE
Recommend Dealer
No
Employees Worked With
Never talk to any of them people
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May 24, 2024

Everyone was very polite and had both of our vehicles done very quickly. highly Recommend. More

by dslovedahl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Danielle Ball
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May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

dslovedahl1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 23, 2024

I was having my Tahoe serviced and everyone in the service area was exceptional. I started the conversation with the sales department about a new Tahoe. Everyone at this dealership was great to talk More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Payne, Danielle Ball
Report | Print
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

Greg, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 28, 2024 -

Greg responded

Great experience with service and sales!

May 23, 2024

Awesome job found the problem with my car and got it fixed the same day More

by WJSTINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kilby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
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May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

WJSTINES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 16, 2024

Service was excellent and the employees were very helpful. Service was done in a timely manner. More

by THOMASFRANCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
Report | Print
May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

THOMASFRANCES, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 16, 2024

I’m completely satisfied with my last service experience everyone at AutoStar Chevrolet was professional and your customer service is exceptional. More

by PetieBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
Report | Print
May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

PetieBoy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 14, 2024

Very prompt and got my warranty issue repaired the next day. I made my appt online which did not show up in their system and they worked me in anyway. More

by o_bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure if the name
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May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

o_bryson, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 11, 2024

Customer service was good, overpriced repair, and no courtesy car wash is unacceptable. Never been to Chevy service like this, ever. More

by DAVEAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Ball
Report | Print
May 13, 2024 -

AutoStar Chevrolet of Waynesville responded

Dave, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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