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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.3
223 Reviews

223 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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May 14, 2024

Very prompt and got my warranty issue repaired the next day. I made my appt online which did not show up in their system and they worked me in anyway. More

by o_bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure if the name
May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

o_bryson, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 11, 2024

Customer service was good, overpriced repair, and no courtesy car wash is unacceptable. Never been to Chevy service like this, ever. More

by DAVEAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Ball
May 13, 2024 -

AutoStar Chevrolet of Waynesville responded

Dave, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 10, 2024

Great customer service it had to fine this day and time. I did not have any problems. More

by ARLIEWHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chevrolet of Waynesville responded

ARLIEWHUGHES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 05, 2024

they get me in quickly,kept me informed about everything that was happening,everyone was very friendly making the whole experience better. More

by EILEENRORKESOUCIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

AutoStar Chevrolet of Waynesville responded

EILEENRORKESOUCIE, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 01, 2024

Danielle took excellent care of me. This was my new cars first service and she made sure to let me know the results, expected recommended preventative maintenance in the future, the GM More

by ecaldwell117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
May 06, 2024 -

AutoStar Chevrolet of Waynesville responded

ecaldwell117, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 28, 2024

Helpful service members who kept me informed on my car's progress, and completed the work within the timeframe given. More

by LISA.JONES2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
May 06, 2024 -

AutoStar Chevrolet of Waynesville responded

Lisa.Jones2775, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 12, 2024

I can’t thank the staff that made it happen when I drove in with a problem. I left with my car fixed and a second appointment for Monday to do 4 new tires, alignment, oil change and I will be all set for m More

by JAMCDONALD4050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Apr 17, 2024 -

AutoStar Chevrolet of Waynesville responded

JAMCDONALD4050, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

April 12, 2024

competent, friendly and quick service. . Aaron kept me informed throughout the process. water pump replaced and my car is back to running smoothly . thanks More

by NLYNNCOBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
aaron in service dept was friendly and kept me informed throughout the process
Apr 17, 2024 -

AutoStar Chevrolet of Waynesville responded

NLYNNCOBLE, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 10, 2024

Great service! !! Appreciate getting me in so soon and great job fixing the drivers side tire More

by VDONAHUE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Apr 11, 2024 -

AutoStar Chevrolet of Waynesville responded

VDONAHUE4, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 06, 2024

I was very please as always with my, service. They always take great care of my vehicle, and treat me with great respect. They are very professional. More

by libbyladie
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

AutoStar Chevrolet of Waynesville responded

libbyladie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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