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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.4
251 Reviews

251 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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April 16, 2023

Wanted to change me $88 for just using my debit card. And I had just spent $2,700 on rims and over $70,000 on a pickup. They lost my business More

by LETEMWALKON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stan
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 12, 2023

Lack of communication! !!! I called to schedule and appt for my 2021 (owned less than 2 years, bought brand new from this location) was told to have it here at such in such More

by SAMANTHAJO.FRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever scheduled my appt. , Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Samantha, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 09, 2023

They didn’t check the problem with my truck. Got it home and had to take it to my mechanic and have front end greased. Autostar told me it was a wheel rub. It wasn’t Waste of time dealing wi More

by travismoose81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Travis, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 08, 2023

Service was good. Part was ordered and then they was able to get my vehicle fixed that week. More

by CHYDE1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Loftis
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Chyde, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 08, 2023

Always takes care of me. Very friendly staff. Has been very helpful over the years. More

by LynetteM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Greg Zecher, Robert Austin
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Lynette, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 07, 2023

Called for a service appointment. Told them about my AC not working. Was told it would be under warranty. Come to find out, it wasn’t. Wasted a whole day just to learn that. More

by GGALAVOTTI1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

GGALAVOTTI1020, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 05, 2023

Always great Brian is an excellent mechanic thanks everybody is always nice thank you good by More

by AJCRACKER1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

AJ, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 05, 2023

They took my car promptly. It didn't take long to complete the task and helped me with figuring out my headlights! More

by JACKIEPACE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Jackie, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 03, 2023

Great service done quickly with no surprises. Stan did a great job of scheduling my service and keeping me informed on the timeline. More

by BENJAMIN.PARDIECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Loftis
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Benjamin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 03, 2023

Great service and friendly staff and short wait time. Always happy with the service and always on time.. More

by FREED61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Apr 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Freed61, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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