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AutoStar Chevrolet of Waynesville - Service Center
Waynesville, NC
230 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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230 Reviews of AutoStar Chevrolet of Waynesville - Service Center
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November 09, 2024
Service was satisfactory. Nothing much else to say. Enjoy dealing with Autostar. Thank you all Nothing much else to say. Enjoy dealing with Autostar. Thank you all More
by shuckstesd
Verified CustomerEmployees Worked With
November 05, 2024
All was everyone was very helpful and nice. . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecie . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecient. And she gets things done. Very pleasant to work with... More
by Curt S.
November 05, 2024
All was everyone was very helpful and nice. . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecie . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecient. And she gets things done. Very pleasant to work with... More
by Curt S.
November 05, 2024
Service is always great, service rep Holly Villarreal is always prompt and courteous and does a great job. always prompt and courteous and does a great job. More
by roger_ammons
Employees Worked With
October 27, 2024
I booked a time to bring my Truck in for just a normal yearly inspection so I could get a new license registration. They told me on the phone when I called to make the appointment that it should only tak yearly inspection so I could get a new license registration. They told me on the phone when I called to make the appointment that it should only take less than 15 minutes. When I came it they could not find that I had an appointment. I showed them on my phone the message I got back that confirmed my appointment. They finally asked for my phone number and the appointment was found. I again asked how long the inspection should take. I was told it should only be about 15 minutes. I waited in the sitting area for 45 minutes and then went out to ask what the problem was. I was told they would check. After another 15 minutes I was told they would have the truck ready in just a few more minutes. I was told they could go ahead and take my money and speed things up. That did not help speed things up though. I eventually got my vehicle and got ready to get in, but noticed the running boards did not come out automatically as usual. I tried several things to no avail. I went back in and tried to get help but was told it would be a little bit. I then told them forget about it and I would go somewhere else to have it checked. When I got home I found that for whatever reason someone had disconnected the running board connection. It was hanging down and very noticeable. It was not something that was an accident but had to have been done on purposed because of the way the box was pulled out. I would not recommend the service department for this location. I have never had to wait and be disrespected as this before. The vehicle is only 8 months old and a 2024 model. I will do my best to avoid this dealership in the future. The people I have worked with before do not seem to be there now and maybe that is the issue. I did not know the people that waited on me. More
by crkolb
Employees Worked With
October 26, 2024
Oil change and inspection for my Corvette. They did a good job, except for charging a surcharge on Crediit Card. They did a good job, except for charging a surcharge on Crediit Card. More
by JFRIGGS
Employees Worked With
October 16, 2024
I have been using this dealership for three years now and they are always consistent. Excellent service and excellent customer service. they are always consistent. Excellent service and excellent customer service. More
by MARKCICHON
Employees Worked With
October 15, 2024
Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back Wonderful attentive employees. Very quick and easy to deal with. Will be back More
by sydneyholder123
September 11, 2024
Have already written a review. Do I have to keep repeating everything. They are wonderful Do I have to keep repeating everything. They are wonderful More
by galejohnson794
Employees Worked With
Other Employees :
Danielle Ball
