AutoStar Chevrolet of Waynesville - Service Center

Juan was a lot of help answered all my questions and was very helpful in everything. A very nice and respectful young man. The finance man and Paul was also a lot of help. Overall experience is everyone tha very helpful in everything. A very nice and respectful young man. The finance man and Paul was also a lot of help. Overall experience is everyone that helped us from start to finish was great thank you all. Who would have thought went in for service on a recall on my Chevy 2015 equinox and left with this baby blue beautiful Chevy track. More

Excellent service. Kept me informed the whole way and worked with my extended warranty to save me money Kept me informed the whole way and worked with my extended warranty to save me money More

Wanted to change me $88 for just using my debit card. And I had just spent $2,700 on rims and over $70,000 on a pickup. They lost my business And I had just spent $2,700 on rims and over $70,000 on a pickup. They lost my business More

Lack of communication! !!! I called to schedule and appt for my 2021 (owned less than 2 years, bought brand new from this location) was told to have it here at such in such !!! I called to schedule and appt for my 2021 (owned less than 2 years, bought brand new from this location) was told to have it here at such in such time. I get there and he ask me when I’ll be back, I told him I was waiting, service writer then said well you’ll need leave it with us. I was not told of this, was not prepared, service writer then told Me it would be a couple days. WHAT IS THE POINT OF THE APPT IF YOU CANT TOUCH IT FOR DAYS!! This was the second time I had it in for a malfunction since I bought it. I am Not happy with the service I have received either visit! More

They didn’t check the problem with my truck. Got it home and had to take it to my mechanic and have front end greased. Autostar told me it was a wheel rub. It wasn’t Waste of time dealing wi Got it home and had to take it to my mechanic and have front end greased. Autostar told me it was a wheel rub. It wasn’t Waste of time dealing with autostar More

Always takes care of me. Very friendly staff. Has been very helpful over the years. Very friendly staff. Has been very helpful over the years. More

Service was good. Part was ordered and then they was able to get my vehicle fixed that week. Part was ordered and then they was able to get my vehicle fixed that week. More

Called for a service appointment. Told them about my AC not working. Was told it would be under warranty. Come to find out, it wasn’t. Wasted a whole day just to learn that. Told them about my AC not working. Was told it would be under warranty. Come to find out, it wasn’t. Wasted a whole day just to learn that. More

Always great Brian is an excellent mechanic thanks everybody is always nice thank you good by everybody is always nice thank you good by More

They took my car promptly. It didn't take long to complete the task and helped me with figuring out my headlights! It didn't take long to complete the task and helped me with figuring out my headlights! More