AutoStar Chevrolet of Waynesville - Service Center

Took 2 hrs plus for a simple oil change ,no tire rotation nothing just a oil change. Way toooo long , then did not apply discounts, military also gmc rewards n???? Both items were noted on work order I saw i nothing just a oil change. Way toooo long , then did not apply discounts, military also gmc rewards n???? Both items were noted on work order I saw it More

Always go to the dealership for oil changes etc. Was greeted and wanted to use my Rewards points, but didn’t have my #. The young lady and young man helped me secure my #. Very thankful for the Was greeted and wanted to use my Rewards points, but didn’t have my #. The young lady and young man helped me secure my #. Very thankful for the help. Also was reminded that I needed my yearly auto check for my new license tag. Excellent Service! More

He was very helpful and had a great personality and he done a awesome job they all done a good a awesome job they all have respect of there customers thank u all for ur awesome job and all ur had work done a awesome job they all done a good a awesome job they all have respect of there customers thank u all for ur awesome job and all ur had work More

It took 15 minutes to even be checked in by anyone and then having an appointment for 4pm I still sat until after 5 pm when my car had been outside for a little while then having an appointment for 4pm I still sat until after 5 pm when my car had been outside for a little while More

Service department always very helpful and make sure you get all the items due serviced on time. get all the items due serviced on time. More

Zero customer service. No loaner car. No communication. Promise dates of my cars repair. Kept getting pushed back week by week and then day by day. No loaner car. No communication. Promise dates of my cars repair. Kept getting pushed back week by week and then day by day. More

Appointment went good, it’s always easy to schedule service wait time good service staff excellent service wait time good service staff excellent More

They judged my car and they didn't even get the alignment right my tires sound like they're grinding. And why was it a court low in oil after an oil change? I made an appointment and it still took them three right my tires sound like they're grinding. And why was it a court low in oil after an oil change? I made an appointment and it still took them three days to do a basic service. More

Had a appointment then waited 2 hours for them to tell me they didn’t have the part they knew I needed to fix my car. They knew what part I needed because they had fix the problem before! I will take my busi they didn’t have the part they knew I needed to fix my car. They knew what part I needed because they had fix the problem before! I will take my business elsewhere. Been a customer for 5 years. Waited a week for a call my part was there. No call I had to call them. More

Front line staff member, Holly, took time to explain what was done to resolve a problem, courteous, all smiles, knowledgeable. The mechanic was running a bit slow but I was notified from the start. Not a bi was done to resolve a problem, courteous, all smiles, knowledgeable. The mechanic was running a bit slow but I was notified from the start. Not a big issue for me. I was happy with the service. More