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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.3
223 Reviews

223 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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September 08, 2023

It was easy to get appointment, the staff were friendly and helpful and I will come back for services for my truck. More

by JOHNCRISP09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

AutoStar Chevrolet of Waynesville responded

John, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 04, 2023

Everyone was very helpful in every way. Ron and Paul were excellent getting things taken care of. I would recommend Auto Star. More

by TSHELTON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege
Sep 05, 2023 -

AutoStar Chevrolet of Waynesville responded

TSHELTON07, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 03, 2023

fast reliable service. Good group of people to work with. Would use them every time. More

by longbranchcabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

AutoStar Chevrolet of Waynesville responded

longbranchcabin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 03, 2023

The work performed on my Corvette was completed in an acceptable amount of time. Holly, my Service Rep, went above and beyond to keep me informed and made sure all warranty work was completed. I am quite More

by BPFITZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

AutoStar Chevrolet of Waynesville responded

BPFITZ13, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

September 02, 2023

Always reliable, accommodating, and give excellent service in both sales and service. We have been using their services for eighteen years and have always been pleased and been treated fairly. More

by AMCALHOUN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

AutoStar Chevrolet of Waynesville responded

Amcalhoun2000, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 30, 2023

I have only positive comments. The service on my air conditioning was done very promptly and the feedback was immediate. More

by STANANDLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

AutoStar Chevrolet of Waynesville responded

Stanandlinda, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 23, 2023

Entry clerk w/ first rate customer service! Knowledgeable, courteous, friendly, remembered us by name, corrected error from last visit, kept us informed of work status. More

by POOCUMMA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept -
Aug 28, 2023 -

AutoStar Chevrolet of Waynesville responded

POOCUMMA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 22, 2023

This dealership allowed me to leave with a vehicle that was in an unsafe, life-threatening condition. I came in for an oil change and tire rotation. As I pulled away I noticed that it didn’t feel right More

by TAMTAM0101
Workmanship
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 1 ?? Service advisor I interacted with:Carol Ball
Aug 28, 2023 -

AutoStar Chevrolet of Waynesville responded

TAMTAM0101, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

August 21, 2023

Danielle was extremely friendly and helpful throughout the servicing of my vehicle. I have always received friendly service when I have went to AutoStar Chevrolet of Waynesville. More

by ALPMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

ALPMANDA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 19, 2023

Prompt check in for my appointment time. Call later with details of the issue. Part was in stock and repaired that afternoon. Prompt check out. Good service More

by CHORN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

Chorn12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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