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AutoStar Chevrolet of Waynesville - Service Center

Waynesville, NC

4.3
223 Reviews

223 Reviews of AutoStar Chevrolet of Waynesville - Service Center

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December 01, 2023

I appreciated Stephen’s attentiveness as I explained the concerns with my vehicle, his thorough communication, and his attention to detail. More

by DCT
Recommend Dealer
Yes
Employees Worked With
Stephen Spooner
Dec 04, 2023 -

AutoStar Chevrolet of Waynesville responded

DCT, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 30, 2023

I've had three very positive experiences at this dealership. They have consistently been easy to work with. I bought my vehicle somewhere else, now I wish I would have bought it here. Everyone I More

by MYSIGA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Riffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

AutoStar Chevrolet of Waynesville responded

MYSIGA99, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 23, 2023

Great customer service! I am always pleased with my service! Always willing to help when needed. More

by WELCHCHARMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

AutoStar Chevrolet of Waynesville responded

WelchCharmin, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 09, 2023

Holly in the service department was fantastic! Extremely helpful and courteous! She kept me informed and updated. The entire service dept at Chevy did a great job! I really appreciate y’all! Thank More

by Wearedivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

AutoStar Chevrolet of Waynesville responded

Wearedivas, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 07, 2023

Friendly and courteous. Not afraid to ask questions or to reschedule service when running behind. They explain the repairs and you leave knowing what has been done to your More

by JMCCLURE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Blankenship, Jenni Rish
Nov 08, 2023 -

AutoStar Chevrolet of Waynesville responded

JMcclure0, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 21, 2023

Helpful honest and caring they get you in and keep your auto or truck working and running it’s best using top quality parts. More

by STEVE.SHAPIRO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop people and cashier
Oct 24, 2023 -

AutoStar Chevrolet of Waynesville responded

STEVE.SHAPIRO15, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 19, 2023

Waited a month to get truck fixed. Was told it would be done and did not come through. More

by BELK600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Oct 20, 2023 -

AutoStar Chevrolet of Waynesville responded

Belk600, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

October 14, 2023

Service was excellent and extremely quick. Technicians completed tasks exactly as request. Will use auto star again. More

by dleepsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

AutoStar Chevrolet of Waynesville responded

Dleepsj, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 13, 2023

Quick service & staff is very nice, waiting room with tv was great to pass the time. More

by MONTEITHKAREN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

AutoStar Chevrolet of Waynesville responded

MONTEITHKAREN3, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 13, 2023

Jus a good place to go thank God there are managing with such short staffed More

by BILLYCONNER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

AutoStar Chevrolet of Waynesville responded

Billy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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