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AutoStar Chevrolet of Waynesville - Service Center
Waynesville, NC
248 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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248 Reviews of AutoStar Chevrolet of Waynesville - Service Center
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April 02, 2025
Went in to have tire checked for leak. They could not find anything. I suggested they remove tire and submerge it for possible small leak. Was told that they saturated tire with spray a They could not find anything. I suggested they remove tire and submerge it for possible small leak. Was told that they saturated tire with spray and could not find anything They refused to take off vehicle. They also suggested getting four new tires to maintain ride continuity and sensor function because all tires are not new. I took vehicle to Waynesville Tire and they took tire off truck and was able to saturate and submerge tire and found leak coming from plug I had put in on Christmas Day after getting flat in South Carolina. Was told by Auto Star that no leak from plug. Waynesville Tire found it and saved me a thousand dollars for new tires. All is well and I am happy. More
by me5789
Verified CustomerEmployees Worked With
March 30, 2025
Very friendly and helpful. Got my truck in and out in a very timely matter. Got my truck in and out in a very timely matter. More
by farmersbp38
Employees Worked With
March 30, 2025
Very friendly and helpful. They got my car in very quickly and got it done in a timely matter. They got my car in very quickly and got it done in a timely matter. More
by farmersbp38
Employees Worked With
March 16, 2025
I had a very positive experience. The staff was friendly and professional. I was kept informed throughout the process and the work was done very quickly. The staff was friendly and professional. I was kept informed throughout the process and the work was done very quickly. More
by BWM0
Employees Worked With
March 13, 2025
Work took too long to complete and could not get a commitment from Robert the service advisor as to when I’d get my vehicle back even though it was at the dealer from March 1st thru the 11th. On the commitment from Robert the service advisor as to when I’d get my vehicle back even though it was at the dealer from March 1st thru the 11th. On the 10th all that was left was an alignment. I followed up on the 11th early morning to find out if I could get my vehicle that day or if I would need to take more time off of work. He said he doesn’t make those types of commitments and refused to give me an idea of how much longer it would take. I finally had to call the Service Manager and left a voicemail. Within 30 minutes of leaving the message Robert called to say my truck was ready. More
by RVRSEAOTTER
Employees Worked With
Robert, service advisor
March 08, 2025
Everyone was super nice and the service was timely. I had no issues or problems with the appointment. I had no issues or problems with the appointment. More
by JILL_JONES1
February 22, 2025
I would recommend this dealer for your service needs. Everyone is so helpful and courteous. Everyone is so helpful and courteous. More
by Jenni Taylor
February 22, 2025
Good information. Understands what we needed to purchase. Salesman was helpful and courteous. Thank you. Would recommend others the see you. Understands what we needed to purchase. Salesman was helpful and courteous. Thank you. Would recommend others the see you. More
by patriciarodney47
Employees Worked With
February 13, 2025
I think they were awesome at the Chevy dealership I had to wait to have ford work on my ford truck but Chevy took it right in and got to work! I’m thinking of changing my love for ford to a Chevy the next to wait to have ford work on my ford truck but Chevy took it right in and got to work! I’m thinking of changing my love for ford to a Chevy the next car or truck I buy More
by brian.jackson8871
