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AutoStar Chevrolet of Waynesville - Service Center
Waynesville, NC
234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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234 Reviews of AutoStar Chevrolet of Waynesville - Service Center
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January 21, 2025
They performed the oil change, tire rotation and check the brakes at my requests. They did a great care of my vehicle. They have gained my trust since the day I bought it which was 4 years ago. Thank you. the brakes at my requests. They did a great care of my vehicle. They have gained my trust since the day I bought it which was 4 years ago. Thank you. More
by collinsbutterfly2010
Verified Customer
January 11, 2025
Kindest, cleanest service department. Took care of an issue I was refused at another dealership. Took care of an issue I was refused at another dealership. More
by KMARA22
January 10, 2025
Very timely and friendly service. Holly was excellent at delivering a pleasant customer service experience. Holly was excellent at delivering a pleasant customer service experience. More
by MMSMITH80
Employees Worked With
January 09, 2025
My only experience was with the service department. Robert in service got me in for a transmission replacement really quickly. We were on vacation and our transmission went out on day 1. They we Robert in service got me in for a transmission replacement really quickly. We were on vacation and our transmission went out on day 1. They were able to get our car diagnosed same day as dropped off. They communicated with the warranty company and stayed in communication the whole time. Joy was able to get us a dealer loaner/rental for a day too. This was important as we loved 700+ miles away and had to arrange for a longer term rental. The whole process took just less than 2 weeks. And they kept us informed the whole time. Great experience with the dealership and service department. Just wish it was under better circumstances! More
by CHARLES H
December 23, 2024
Easy to work with, timely service, keeps you up to date, and a very good service department and a very good service department More
by kathybwms
Employees Worked With
Other Employees :
Isaac Riffe
December 21, 2024
Honest evaluation along with timely analysis Would highly recommend the tech who rode with me and his professional opinion highly recommend the tech who rode with me and his professional opinion More
by CTURNER908
Employees Worked With
December 21, 2024
I had never met a service advisor as friendly, helpful and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. She is the best. I would also like to say that the mechanic who performed the service was friendly and competent. I do not recall his name or I would give it. More
by JCAST
December 20, 2024
Ii made an appointment for a recall on my Chevrolet truck at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if they could keep the truck over night because the guy that was suppose to fix the issue didn't have enough time. I told them that I needed my truck the next day , they told to come pick it up and will fix the issue at a later date. When I got to the dealership the truck was nit ready to be picked up. Parts we're in the back seat a d some of the inside panels were not snapped in correctly. What is the point of an appointment if they can do what ever they want to. Plus my air bag light is on and they said it would be 1000 to fix that. Come on Autostar. More
by Kmoore
Employees Worked With
December 15, 2024
Second time in a row that’s a technician that does. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. More
by Xcelr18
December 13, 2024
Holly was awesome . She is very professional and friendly. She knows her business and is efficient . She remembers about the work that I have had on my vehicle and is She is very professional and friendly. She knows her business and is efficient . She remembers about the work that I have had on my vehicle and is not pushy about future service but keeps me informed on what needs to be done in the future . She is an asset to your company! More
by julieblackstock
Employees Worked With
