AutoStar Chevrolet of Waynesville

Exceptional service and friendly and very helpful staff Jenni rish is by far one of the most pleasant and very outgoing sales women I've had the pleasure of working with. I was extremely impressed and grate Jenni rish is by far one of the most pleasant and very outgoing sales women I've had the pleasure of working with. I was extremely impressed and grateful for Jenni rish and Loyd who did nothing but go out of their way and fight to make things work. I've never seen the level of dedication that was displayed by the staff at waynesville automotive group. They were on my side the whole time which is more than I can say for any other dealership I've dealt with. I felt like I was treated as if I were part of the family. Jenni rish has one of those personalities that just puts a smile on your face. She had me laughing more times than none. My overall experience with the dealership and my relationship with them was kind of shaky when I walked in a few days prior to my sale but thanks to the new staff and ownership they've renewed the relationship and my loyalty to them. Jenni rish and Loyd it was my pleasure to shake your hand and do business with you I'd definitely do it all over again next time around. More

They didn’t give up. They stuck it out way after closing hours to get me into my new car. That effort says way more words can express and that’s why I continue to keep com They stuck it out way after closing hours to get me into my new car. That effort says way more words can express and that’s why I continue to keep coming back to this dealership. From sales to the service department it’s definitely worth the drive. More

Fantastic !!!!! I would like to thank the crew down at autostar of waynesville for taking the time and having the patiences to ensure that the vehicle i wanted was in I would like to thank the crew down at autostar of waynesville for taking the time and having the patiences to ensure that the vehicle i wanted was in my driveway at the end of a very long day . I would highly recommend this dealership to anyone in search of the vehicle thats right for them, i could not be more happy with the level of professionalism that i received from the autostar team. Thank you all so much !!!! More

Complicated Brooke with the internet sales was the only person that helped me without her I would not have gotten this vehicle.Had no sales person at all ,got my Brooke with the internet sales was the only person that helped me without her I would not have gotten this vehicle.Had no sales person at all ,got my own loan and the only person that ever contacted me was Brooke .Have never felt so belittled as I did yesterday when I came to take it to the loan company and honestly have some regrets on going ahead and buying it for that reason ..I do feel that Brooke should be given the credit for this sale because if it wasn’t for her I would not have bought the vehicle. More

Beat car buying experience ever!!!! I will recommend this dealership to everyone I know, Billy made me feel like family as soon as I got there and was very informative throughout the who I will recommend this dealership to everyone I know, Billy made me feel like family as soon as I got there and was very informative throughout the whole buying process!! More

Dishonest I went to look at a car and they said it was in Canton. I was called the morning to see if I was still coming to see the car at 1 PM. When I got th I went to look at a car and they said it was in Canton. I was called the morning to see if I was still coming to see the car at 1 PM. When I got there they said it was sold 2 days prior. Why did they call and ask me to come and see something they didn't have. Terrible Customer Relations from begining to end ! I went to Taylor Ford and purchased a car. Nice! Never again at the Cheve Dealership. They lied lied lied ! More

Great customer service. Jenni was very professional and pleasant to deal with. I felt she was interested in doing business and I was always greeted whenever I came to the dea Jenni was very professional and pleasant to deal with. I felt she was interested in doing business and I was always greeted whenever I came to the dealership. I did not have to search for someone to wait on me like I have had to at my local dealership. She was able to answer all my questions and concerns. More

Great Experience I was very impressed with the level of customer service exhibited by both Curt and Jenni. True customer service is a lost art in our digital society; I was very impressed with the level of customer service exhibited by both Curt and Jenni. True customer service is a lost art in our digital society; it is something I value. Highly recommend both of them. More

Worst customer service experience ever We made a deal on a Tuesday to have a vehicle brought in from another dealership. We were told the vehicle would be there the next day. Since we are f We made a deal on a Tuesday to have a vehicle brought in from another dealership. We were told the vehicle would be there the next day. Since we are from out of town , we said that we would not be back until Saturday. That being said we were told that we would get a call when they had picked up the vehicle in question. On Friday my husband called the salesman to see if we were good to go to pick our car up the next day. Sales consultant calls my husband back and says they have a little problem and that the other dealership did not want to release the vehicle. Long story short, we should have received a call on Wednesday. We also left messages with the sales manager without getting a call back. We did get the vehicle late Saturday afternoon and were again promised call backs the next Tuesday. As of today we still do not have a satisfactory response from anyone. Obviously I will not recommend to anyone to purchase a vehicle from this dealership. More