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AutoStar Chevrolet of Waynesville
Waynesville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Jenni is Great The way we were treated by Jenni Rish was not a salesperson to a customer experience. She patiently worked with us to identify the best car for our ne The way we were treated by Jenni Rish was not a salesperson to a customer experience. She patiently worked with us to identify the best car for our needs. She did not direct us toward a specific car, instead she provided all the info and allowed us to make the choice. Having been a Sales Manager in my previous career, she demonstrated how the dealership employee is the bridge between the customer and the solution to their issue. More
A number of mistakes were made and after a while I began to A number of mistakes were made and finally I began to suspect other things. My insurance company called me twice with questions about things they ha A number of mistakes were made and finally I began to suspect other things. My insurance company called me twice with questions about things they had been told that contradicted what they thought they knew. Example: The insurance co. had been told I had traded in a 2016 Chevy SUV. I had insured a 2016 Chevy Cruz. The second was an incorrect VIN number. I was asked to provide proof that I had made lease payments. That could easily be verified by calling the loan agency. (my printer did't work and I couldn't provide it) A note was put on a paper saying I had a front end collision. Another mistake. Too many mistakes for my comfort. Amanda was very pleasant, but needs to be more careful. More
Happy Customer Very pleased with the service I received, I had a particular type of vehicle I was looking for and they went above and beyond to make sure I received Very pleased with the service I received, I had a particular type of vehicle I was looking for and they went above and beyond to make sure I received just that. More
Fantastic My experience was wonderful. The staff was friendly and they worked very hard. Not a single issue. Would recommend anyone to go there for their next c My experience was wonderful. The staff was friendly and they worked very hard. Not a single issue. Would recommend anyone to go there for their next car. More
Great sales team. Jenni was very Knowledgeable and friendly person to deal with. I would definitely buy another Chevy through her and the manager Loyd. They definitely Jenni was very Knowledgeable and friendly person to deal with. I would definitely buy another Chevy through her and the manager Loyd. They definitely met all my needs. More
Silverado Truck Purchase Had a great experience with Auto Star Of Waynesville. Amanda Franks did an awesome job in the experience. This is my 4 th vehicle I have bought from Had a great experience with Auto Star Of Waynesville. Amanda Franks did an awesome job in the experience. This is my 4 th vehicle I have bought from Auto Star. I would definitely recommend Auto Star to others. More
Great customer service Tara and Jesica were very helpful and had great customer service skills when it came to communication outside of the dealership. I would suggest these Tara and Jesica were very helpful and had great customer service skills when it came to communication outside of the dealership. I would suggest these gals get a raise! More
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Fun and got perfect car Amanda was a great help everyone was so friendly and couldn't ask for better experience. Got car of my dreams would tell everyone to go let Amanda hoo Amanda was a great help everyone was so friendly and couldn't ask for better experience. Got car of my dreams would tell everyone to go let Amanda hook you up More
Fast and painless very accommodating Everyone that I dealt with was extremely helpful. We had purchased a new traverse just a few months ago and were having several in fixable problems. Everyone that I dealt with was extremely helpful. We had purchased a new traverse just a few months ago and were having several in fixable problems. The dealership went out of their way to accommodate us and make things right. We now have a new Silverado More
New SILVERADO purchase I visited this dealership today looking to purchase a SILVERADO 1500 for my business. I received some good help in finding what I was looking for. Ama I visited this dealership today looking to purchase a SILVERADO 1500 for my business. I received some good help in finding what I was looking for. Amanda and Brooke were both very helpful in negotiating a price that pleased me. Overall I feel satisfied with my purchase. More