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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
874 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 874 reviews

January 13, 2020

5 Silverados and counting Walter Davis was a pleasure to work with to supply our fleet needs - we bought 5 Silverados and a Ram dump truck, all outfitted as requested and meeti More

by dale.pennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Davis
Jan 14, 2020 -

AutoStar Chevrolet of Waynesville responded

Thank you Dale for choosing AutoStar of Waynesville. We truly appreciate your business and wish you a warm welcome into the AutoStar family. Come back to see us!

January 10, 2020

Pleasant Experience Joby paired me with Mark Jones. Mark was very patient and helpful to me. He did not pressure me and made me feel relaxed in my decision to purchase More

by Diana Furlong
Recommend Dealer
Yes
Employees Worked With
Joby Stephens,John Burke,Laura Sanders,Mark Jones, Laura Sanders
Jan 13, 2020 -

AutoStar Chevrolet of Waynesville responded

Thank you Diana for taking the time to write a review. We are happy to hear that you had a wonderful experience with Mark, we think he is pretty great too! Enjoy your new vehicle and welcome to the AutoStar family!

January 09, 2020

Great people to work with. Abby took us in and no problem with what we wanted and still took the time we need to decide. More

by Myboys
Recommend Dealer
Yes
Employees Worked With
Abigail Trejo-Medellin
Jan 09, 2020 -

AutoStar Chevrolet of Waynesville responded

Thank you for taking the time to write a review. We appreciate your business and wish you a warm welcome into the AutoStar family. Enjoy your new Chevrolet Camaro SS!

January 07, 2020

Abigail was amazing, she took time and was able to answer all of our questions and address all of our concerns. She is well versed in customer service. Waynesville Chevrolet is lucky to have an employee as t More

by dehart_ashley
Recommend Dealer
Yes
Employees Worked With
Abigail Trejo-Medellin,John Burke
Jan 07, 2020 -

AutoStar Chevrolet of Waynesville responded

Thank you Ashley for taking the time to write a review. We are very glad that you had a wonderful experience with Abigail at Autostar Chevrolet and Buick of Waynesville, we think she is pretty great too! Welcome to the AutoStar family, come back to see us.

January 01, 2020

Pleased customer Pleased to do business with a local dealership and friendly staff. I spent less time purchasing this vehicle ( Silverado ) than others dealers I’ve More

by Curious George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Burke,Jon Wines,Laura Sanders,Sean Cash, Laura Sanders
Jan 02, 2020 -

AutoStar Chevrolet of Waynesville responded

Thank you George for taking the time to write a review. We are glad that you were pleased with your experience. Enjoy your new Silverado and welcome to the AutoStar family!

December 30, 2019

My experience was great. Was very satisfied and happy with the service and whole experience in purchase of my pickup Just wished I would have visited AutoStar before I rode to More

by schekelelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wines
Dec 30, 2019 -

AutoStar Chevrolet of Waynesville responded

Thank you for choosing AutoStar of Waynesville! We appreciate your business and are very happy that you enjoyed your experience. Enjoy your new Chevrolet and come back to see us!

December 19, 2019

used car sale experience Salesman was very nice and helpful during the visit/purchase. Was offered a warranty for used vehicle at negotiation. Finance guy quickly rescinded More

by jasoncgibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Schlitt,Laura Sanders,Michael Letterman, Laura Sanders
Dec 19, 2019 -

AutoStar Chevrolet of Waynesville responded

We sincerely apologize, Jason, that you did not enjoy your experience. We do our best to provide excellent customer service, and we apologize that things did not work out. Your vehicle was sold to you as is. You signed multiple documents stating that you are aware your vehicle is being sold to you as is. Due to the age of your vehicle (2007) we, unfortunately, were not able to sale you a warranty. If you would like to speak with our Sales Manager, Dale Hollifield he will be happy to speak with you. You are able to reach him at Dale.Hollifield@autostarusa.com.

Dec 19, 2019 -

jasoncgibby responded

I have no reason to call. This situation obviously wasn't important enough for anyone from your dealership to pick up the phone and call me. It is transactions like these that make private party sales strong. For anyone reading this, I highly recommend for you to drive a used vehicle farther than their pre-planned test drive route to make sure any codes that might have been cleared out by the dealership will come back on (so you can see them before purchasing).

December 17, 2019

Awesome Experience From the online interaction and texts with Laura to the actual meeting in person Joby was by far the best car buying experience we’ve ever had. A big More

by crochester66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Atkins,Joby Stephens,Laura Sanders, Laura Sanders
Dec 20, 2019 -

AutoStar Chevrolet of Waynesville responded

Congratulations on your new vehicle we are very happy that you enjoyed your experience at AutoStar of Waynesville. We appreciate your business and wish you a warm welcome into the AutoStar family!

December 16, 2019

Most non caring non profeessional service dept I have EVER . These guys are a bunch of smooth talking smiley faced crooks . Tried to tell me I had to buy extra parts for the job because my parts were seized . More

by ktarheels23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Davis
Dec 20, 2019 -

AutoStar Chevrolet of Waynesville responded

We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. If there is anything we can do to try and differ your opinion, please do not hesitate to contact us at csiautostar@autostarusa.com.

December 14, 2019

Quick and painless! I went In and went in and met Rand, told him to make me an invoice, took it to my bank and took ownership in less than 6 hours More

by Gsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Banks,Dale Hollifield,Dan Schlitt,Jon Wines,Rand Johnson, Brooke Jones, Dale Hollifield
Dec 16, 2019 -

AutoStar Chevrolet of Waynesville responded

We are very happy that we could make your car buying experience quick and painless. Enjoy your new ride and welcome to the AutoStar family!

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