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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
829 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 829 reviews

December 30, 2019

My experience was great. Was very satisfied and happy with the service and whole experience in purchase of my pickup Just wished I would have visited AutoStar before I rode to More

by schekelelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wines
Dec 30, 2019 -

AutoStar Chevrolet of Waynesville responded

Thank you for choosing AutoStar of Waynesville! We appreciate your business and are very happy that you enjoyed your experience. Enjoy your new Chevrolet and come back to see us!

December 19, 2019

used car sale experience Salesman was very nice and helpful during the visit/purchase. Was offered a warranty for used vehicle at negotiation. Finance guy quickly rescinded More

by jasoncgibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Schlitt,Laura Sanders,Michael Letterman, Laura Sanders
Dec 19, 2019 -

AutoStar Chevrolet of Waynesville responded

We sincerely apologize, Jason, that you did not enjoy your experience. We do our best to provide excellent customer service, and we apologize that things did not work out. Your vehicle was sold to you as is. You signed multiple documents stating that you are aware your vehicle is being sold to you as is. Due to the age of your vehicle (2007) we, unfortunately, were not able to sale you a warranty. If you would like to speak with our Sales Manager, Dale Hollifield he will be happy to speak with you. You are able to reach him at Dale.Hollifield@autostarusa.com.

Dec 19, 2019 -

jasoncgibby responded

I have no reason to call. This situation obviously wasn't important enough for anyone from your dealership to pick up the phone and call me. It is transactions like these that make private party sales strong. For anyone reading this, I highly recommend for you to drive a used vehicle farther than their pre-planned test drive route to make sure any codes that might have been cleared out by the dealership will come back on (so you can see them before purchasing).

December 17, 2019

Awesome Experience From the online interaction and texts with Laura to the actual meeting in person Joby was by far the best car buying experience we’ve ever had. A big More

by crochester66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Atkins,Joby Stephens,Laura Sanders, Laura Sanders
Dec 20, 2019 -

AutoStar Chevrolet of Waynesville responded

Congratulations on your new vehicle we are very happy that you enjoyed your experience at AutoStar of Waynesville. We appreciate your business and wish you a warm welcome into the AutoStar family!

December 16, 2019

Most non caring non profeessional service dept I have EVER . These guys are a bunch of smooth talking smiley faced crooks . Tried to tell me I had to buy extra parts for the job because my parts were seized . More

by ktarheels23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Davis
Dec 20, 2019 -

AutoStar Chevrolet of Waynesville responded

We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. If there is anything we can do to try and differ your opinion, please do not hesitate to contact us at csiautostar@autostarusa.com.

December 14, 2019

Quick and painless! I went In and went in and met Rand, told him to make me an invoice, took it to my bank and took ownership in less than 6 hours More

by Gsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brooke Banks,Dale Hollifield,Dan Schlitt,Jon Wines,Rand Johnson
Dec 16, 2019 -

AutoStar Chevrolet of Waynesville responded

We are very happy that we could make your car buying experience quick and painless. Enjoy your new ride and welcome to the AutoStar family!

December 12, 2019

Best buying experience of my life Jon wines and Chris Williams work together to make a Best buying experience of my life and nun in financial to get the truck to best deal for me was a More

by Niteowl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Williams,Darric Camp,Greg Zecher,John Buckner,John Burke,Jon Wines,Kaitlyn Constante,Rick Chandler, Greg Zecher
Dec 12, 2019 -

AutoStar Chevrolet of Waynesville responded

Congratulations on your new Chevrolet Silverado we are very happy that we could help get you into the perfect vehicle for you! Thank you for taking the time to write a review, we appreciate your business. Welcome to the AutoStar family.

December 12, 2019

Great service Jon and Abigail did a great job. Very patient. Joby and all went out of their way to find the truck I wanted. Very pleased. Highly recommend! More

by WTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Trejo-Medellin,Joby Stephens,Jon Wines,Laura Sanders, Laura Sanders
Dec 16, 2019 -

AutoStar Chevrolet of Waynesville responded

Congratulations on your new truck! Thank you for Choosing AutoStar of Waynesville, we are very happy that we could help find the perfect truck for you! Welcome to the AutoStar family!

December 10, 2019

Great experience Mark Jones provided a professional and excellent experience for our family. Detailed, instructional information was provided for our new vehicle. Very More

by dennisfrisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lozowski ,Joby Stephens,Laura Sanders,Mark Jones,Will Jackson, Laura Sanders
Dec 10, 2019 -

AutoStar Chevrolet of Waynesville responded

Thank you, Dennis, for taking the time to recommend AutoStar of Waynesville. We appreciate your business and are very glad that you had a great experience. Welcome to the AutoStar family!

December 09, 2019

Good! Everything went good! Took a long time but I got what I want and they did get me a good looking truck! Overall it was a good experience! Would buy her More

by Nativesoccer16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Dec 09, 2019 -

AutoStar Chevrolet of Waynesville responded

Thank you for recommending AutoStar Chevrolet Buick of Waynesville. We appreciate your business. Drive safe and enjoy your new truck!

December 09, 2019

Great Experience Manny did a great job and was very knowledgeable about the vehicles we purchased. Smooth transaction from start to finish. Friendly customer service. More

by Jlamoine6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Pino
Dec 09, 2019 -

AutoStar Chevrolet of Waynesville responded

Congratulations on your new ride, we hope you enjoy it for years to come! Thank you for taking the time to write a review. Welcome to the AutoStar family!

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