AutoStar Chevrolet of Waynesville

I bought a vehicle in December I was in need of a vehicle and my husband and I went to auto star and talked to Raymond I was looking at a used explorer but nobody would finance it for me . So I wanted to jus and my husband and I went to auto star and talked to Raymond I was looking at a used explorer but nobody would finance it for me . So I wanted to just go home and Paul said , Raymond what a Chevy trax I drove the car and when I got back they had it financed and I know we come around 6 so they where getting ready to close so I felt like I was being pushed into something I didn’t want . And I tried to trade it in at Taylor Ford and I was to upside down . So I called Raymond cause some how my paperwork got lost it took about a month to get copies . Well I went to get the paperwork and told Raymond and Dan Schultz that I got screwed twice now and I wouldn’t be back . Well low and behold Raymond called me and he said I feel bad for the way we done you can you let on us work on you a trade and I said yes . And I said my husband is looking to trade his Ford F-150 also . He said let me talk to Paul and let us see what we can do , I was scared to death . They come up with a deal I went to test drive the equinox I liked it better than the trax I I’m a big woman and I felt stupid driving something so small . So I was gonna leave and talk to my husband about the trade and they were like here are the keys just keep and drive it until your husband gets home we’ll he didn’t get off till 7pm and they waited on us till 8:15 pm and Paul said everyone is tired I don’t want to make the same mistakes we made the last time and Raymond showed me a Chevy silverado for my husband I Loved it and when my husband seen it he loves it. It’s been years since we had new vehicles . So needless to say we went home that night excited about the vehicles Paul told me to drive the equinox home and the next morning I had stuff todo so I drove it and my husband got off early the next day. And I prayed the night before that champion credit would pick up the loan , we go in with all kinds of good news lower payment on mine and champion credit picked up the truck as well we are so happy , because that’s our bank . And those people made such a bad experience into a wonderful experience the second time . Everyone slowed down and let me breathe they listened to me and was very concerned about how I felt about the whole trade this time I was walked threw everything and and it was explained to me this time . I can’t Thank these men enough,Dan Schultz, Raymond and Paul hit a home run and made it all better . Thank you so much sincerely ,Tenia Wood . More

After working for 4 dealerships as a maintenance technician, and knowing the business quite well it was a pleasure to work with Raymond as well as auto star... technician, and knowing the business quite well it was a pleasure to work with Raymond as well as auto star... More

Ron was amazing and the whole team were so good to work with. I bought my last car here in 2012. Highly recommended for anyone looking for a car. with. I bought my last car here in 2012. Highly recommended for anyone looking for a car. More

Great service. Very helpful with all the questions and concerns I had as a first time car buyers. Great people and got me in and out very quickly. Would definitely recommend going here for new car needs! concerns I had as a first time car buyers. Great people and got me in and out very quickly. Would definitely recommend going here for new car needs! More

We worked mainly with James and and he was very informative. Kept us up to date what was going on. Ron had to take over the next day. He was great and telling us about the car we was interested informative. Kept us up to date what was going on. Ron had to take over the next day. He was great and telling us about the car we was interested in. I would give them both a 5 star. More

Rick was awesome He answered every question I had about my new car and was very polite I would recommend him to everyone very helpful my new car and was very polite I would recommend him to everyone very helpful More

I had a great experience working with Ron and the crew at Autostar Waynesville. I had been looking for months for a particular vehicle and we were able to find it and make the numbers work. Rob made the proc Autostar Waynesville. I had been looking for months for a particular vehicle and we were able to find it and make the numbers work. Rob made the process very easy! This is the 4th vehicle my family has purchased here. I definitely recommend! More

Everyone was very friendly. I appreciated the fact that no one was pushy. They were straight forward also no bullxxxxing around... so no wasted time.. over all satisfied with everything no one was pushy. They were straight forward also no bullxxxxing around... so no wasted time.. over all satisfied with everything More

Raymond was absolutely the best salesperson I've ever dealt with. Told him what I wanted and he delivered. No nonsince business. Went out of his way to make sure I was happy. Above and beyond what I expe dealt with. Told him what I wanted and he delivered. No nonsince business. Went out of his way to make sure I was happy. Above and beyond what I expected. Thanks guys we will be back for our next purchase. More

Ray has been a great person to work with on both of my vehicles that I bought from there I would recommend him to everyone that wants a greater buying experience. vehicles that I bought from there I would recommend him to everyone that wants a greater buying experience. More