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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
853 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 853 reviews

August 08, 2023

Always go to the dealership for oil changes etc. Was greeted and wanted to use my Rewards points, but didn’t have my #. The young lady and young man helped me secure my #. Very thankful for the More

by PATT944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the young man’s name who also helped me.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

PATT944, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 06, 2023

Wasn't giving much information about the truck and took 6 hours to purchase. Be prepared to spend the day. More

by LOWRIDERC10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Miller
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

LOWRIDERC10, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

August 06, 2023

He was very helpful and had a great personality and he done a awesome job they all done a good a awesome job they all have respect of there customers thank u all for ur awesome job and all ur had work More

by jd.ferguson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who it was but I will say this they all done a awesome job and was very helpful and respectful to me and very hard working thank u all for ur hard work 💜
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

jd.ferguson1967, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 04, 2023

It took 15 minutes to even be checked in by anyone and then having an appointment for 4pm I still sat until after 5 pm when my car had been outside for a little while More

by jgaskill31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

jgaskill31, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

July 31, 2023

Chandler was awesome an very helpful an the entire team was nice an helpful the whole way threw More

by kancvending
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Riffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Spomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Blankenship, Chance Porter, James Miller, Daniel Milburn, James Owl, Ackee Cisson
Jul 31, 2023 -

AutoStar Chevrolet of Waynesville responded

kancvending, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 29, 2023

Service department always very helpful and make sure you get all the items due serviced on time. More

by hjones9445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Zecher
Jul 31, 2023 -

AutoStar Chevrolet of Waynesville responded

hjones9445, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 25, 2023

People were nice, and they did not pressure you into buying. Good experience for us. More

by mchall32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Milburn
Jul 31, 2023 -

AutoStar Chevrolet of Waynesville responded

mchall32, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 24, 2023

The best part about it was the salesperson Sam. She was readily helpful and made us feel very comfortable. And so was Devon and the Finance Lady. We have done our business for the last 4 vehicles t More

by Mocalhoun99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chonlada Sam,Jenni Rish
Jul 31, 2023 -

AutoStar Chevrolet of Waynesville responded

Mocalhoun99, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

July 23, 2023

Last year I had bought a 2018 Honda Civic from James who was also the previous owner. It was a beautiful car and a joy to drive around. I used to go cruise the back roads after dark till one night about thr More

by simondh2086
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Miller
Jul 31, 2023 -

AutoStar Chevrolet of Waynesville responded

Simondh2086, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

July 17, 2023

Outstanding service! Brooke, Ron and Heath were a pleasure to deal with and went above and beyond to give us a great experience. Thanks to all of you! We’ll definitely be More

by Nelson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege
Jul 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Nelson5, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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