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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
853 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 853 reviews

August 22, 2023

This dealership allowed me to leave with a vehicle that was in an unsafe, life-threatening condition. I came in for an oil change and tire rotation. As I pulled away I noticed that it didn’t feel right More

by TAMTAM0101
Workmanship
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 1 ?? Service advisor I interacted with:Carol Ball
Aug 28, 2023 -

AutoStar Chevrolet of Waynesville responded

TAMTAM0101, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

August 22, 2023

j was treated with respect and they went up and beyond on helping to get this vehicle. More

by warren_putnam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Blankenship, Jenni Rish
Aug 28, 2023 -

AutoStar Chevrolet of Waynesville responded

Warren, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 21, 2023

Danielle was extremely friendly and helpful throughout the servicing of my vehicle. I have always received friendly service when I have went to AutoStar Chevrolet of Waynesville. More

by ALPMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

ALPMANDA, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 19, 2023

Prompt check in for my appointment time. Call later with details of the issue. Part was in stock and repaired that afternoon. Prompt check out. Good service More

by CHORN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

Chorn12, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 17, 2023

Over the years I have purchased many vehicles. I have to say dealing with Dan was truly a pleasure, from the very beginning he was helpful and I never felt pressured. Heath was just as amazing to More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Milburn
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

Danny, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 17, 2023

James was extremely courteous & helpful. He is a real asset to your business. He clearly explained everything I wanted to know about the car I chose. The two other employees who participated More

by queenbr549
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, James Miller
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

Queenbr549, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 17, 2023

This is the first time since I have been coming in for service that I didn't feel like I was an intrusion on the reception clerk. The lady that registered me in was a wonderful change! Kind, cheerful, hel More

by LINDAWEAVER.NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was in the service department but I don't remember her name.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

LINDAWEAVER.NC, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 15, 2023

Everyone was nice and very helpful. Glad to do business with the Chevy place. Thanks More

by nancywahnetah1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenni Rish, James Miller, Daniel Milburn
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

Nancy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 14, 2023

Service Department has went down hill. I have had issues with my tires not coming in and not being called two times. The wait time is ridiculous. Mike Rich is really good though. He le More

by TOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

Tooter, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

August 13, 2023

It was awesome oil change was great not a lot of waiting time in and out More

by COGGINSDAVID64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

AutoStar Chevrolet of Waynesville responded

COGGINSDAVID64, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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