AutoStar Chevrolet of Waynesville
Waynesville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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This dealership allowed me to leave with a vehicle that was in an unsafe, life-threatening condition. I came in for an oil change and tire rotation. As I pulled away I noticed that it didn’t feel right was in an unsafe, life-threatening condition. I came in for an oil change and tire rotation. As I pulled away I noticed that it didn’t feel right and felt/heard a thump in my tires. I turned around and went back to the service department to express my concern. The service writer, upon examining the tires said it was just because I had waited so long to have the tires rotated. She said they would “even out” and recommended I “turn up the radio”. As I drove home the sounds and rough riding got worse, as well as the steering. I pulled off at a gas station to take a look. When I touch one of the lug nuts, it literally came off in my hand. Every lug nut on both driver’s side tires were in the same condition. I literally had to approach a stranger (being a single, older woman) to help me. He tightened them enough so that I could get home safely. I shudder to think what would have happened had one, or both, tires fell off as I was going 60mph down the highway. More
j was treated with respect and they went up and beyond on helping to get this vehicle. on helping to get this vehicle. More
Danielle was extremely friendly and helpful throughout the servicing of my vehicle. I have always received friendly service when I have went to AutoStar Chevrolet of Waynesville. the servicing of my vehicle. I have always received friendly service when I have went to AutoStar Chevrolet of Waynesville. More
Prompt check in for my appointment time. Call later with details of the issue. Part was in stock and repaired that afternoon. Prompt check out. Good service Call later with details of the issue. Part was in stock and repaired that afternoon. Prompt check out. Good service More
Over the years I have purchased many vehicles. I have to say dealing with Dan was truly a pleasure, from the very beginning he was helpful and I never felt pressured. Heath was just as amazing to I have to say dealing with Dan was truly a pleasure, from the very beginning he was helpful and I never felt pressured. Heath was just as amazing to work with! I highly recommend AutoStar Chevrolet. Thanks again! More
James was extremely courteous & helpful. He is a real asset to your business. He clearly explained everything I wanted to know about the car I chose. The two other employees who participated He is a real asset to your business. He clearly explained everything I wanted to know about the car I chose. The two other employees who participated in my car purchase were very courteous & helpful as well. More
This is the first time since I have been coming in for service that I didn't feel like I was an intrusion on the reception clerk. The lady that registered me in was a wonderful change! Kind, cheerful, hel service that I didn't feel like I was an intrusion on the reception clerk. The lady that registered me in was a wonderful change! Kind, cheerful, helpful and informative. PLEASE KEEP HER!!!! More
Service Department has went down hill. I have had issues with my tires not coming in and not being called two times. The wait time is ridiculous. Mike Rich is really good though. He le I have had issues with my tires not coming in and not being called two times. The wait time is ridiculous. Mike Rich is really good though. He let the manager know how many times I have had issues. More
It was awesome oil change was great not a lot of waiting time in and out time in and out More