Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoStar Chevrolet of Waynesville
Waynesville, NC
853 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name.
We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 853 reviews
September 21, 2023
Great Experience! James and Heath were great to work with!! Will recommend Auto Star to friends James and Heath were great to work with!! Will recommend Auto Star to friends More
by worleylivestock4
Verified Customer
September 21, 2023
I always receive friendly and competent service at Auto Star. I find them very accomdating. Star. I find them very accomdating. More
by TPSJUDY
September 19, 2023
Premium price for premium dishonesty and incompetence Placed an order for a Chevy Bolt with another dealer for July delivery, but delayed until September. Autostar Chevy of Waynesville h incompetence Placed an order for a Chevy Bolt with another dealer for July delivery, but delayed until September. Autostar Chevy of Waynesville had one we liked in stock. The initial catch was they wanted $3k over MSRP. I agreed to pay that as long as no other hidden fees. They assured me that was the only add on was tax tag and title. The staff at Autostar was totally clueless about the car they were selling. At one point, the salesperson was telling me that “... these cars are so new, Chevy has not even produced an owner's manual for it yet” before another worker found it in the trunk. Walk into finance to pay and a big sign spelled out the “Non-negotiable” “Destination Charge” they were tagging on $799. The guy asked if I wanted to leave the deposit on the credit card holding the car. Had my checkbook in hand, but said sure why not. When I got my statement, they charged an extra $30 credit card processing fee they failed to mention. The charger that came with the car stopped working after a couple of weeks. Luckily, have a friend with the same car so borrowed their charger that worked fine, so problem definitely with my charger not vehicle. Spoke to my salesperson who referred me to parts, who referred me to service, who spoke to his manager and assured me they could send a new one, just had to confirm some procedure and would call back. Never did. I called back ten days later, different person in service, had to call their boss. This time they told me that they don't work on those cars so I would have to call a Chevy place 61 miles away and bring my perfectly functioning car in to get a new charger. The Bolt is great. There are other honest dealers not charging premiums on top of premiums and who actually know something about the cars they sell. Stay away! More
by Never Again!
September 19, 2023
This is the worst dealer I have ever dealt with. Holly was horrible and rude, and I will never go back and will not purchase a vehicle from a place that is unable to service vehicles. Holly was horrible and rude, and I will never go back and will not purchase a vehicle from a place that is unable to service vehicles. More
by KYLE.ELLIOTT0
Employees Worked With
September 18, 2023
Buy new corvette 2023 . Delivery with wheels damage. Try to Call dearlership to fix it . No one at dealership call back or set schedule to fix it . Horrible customer servic Delivery with wheels damage. Try to Call dearlership to fix it . No one at dealership call back or set schedule to fix it . Horrible customer service More
by kennylai1982
September 17, 2023
I was disappointed it took longer to fix than anticipated but runs great now. Good job! but runs great now. Good job! More
by CHADCOOPER7
Employees Worked With
September 15, 2023
Excellent service - once you get in. I had to wait over a week to simply get my batteries tested and replaced. My batteries were tested and replaced in about 90 minutes once my service a I had to wait over a week to simply get my batteries tested and replaced. My batteries were tested and replaced in about 90 minutes once my service appointment arrived. There was one last surprise at the end - an additional 3.5% charge for using a credit card. More
by DON.COY
Employees Worked With
September 13, 2023
Good people, helpful sales and service everyone friendly accommodating. Would recommend them to anyone in need of a car or service.. accommodating. Would recommend them to anyone in need of a car or service.. More
by TSHELTON07
September 09, 2023
Was disappointed that I never rec'd notice that this dealership no longer sells Buick. A bit of a hurdle frontend when I presented a coupon from GM for a free LOF and tire rotation. dealership no longer sells Buick. A bit of a hurdle frontend when I presented a coupon from GM for a free LOF and tire rotation. More
by DWSBUSONTHEBAY
Employees Worked With
September 08, 2023
It was easy to get appointment, the staff were friendly and helpful and I will come back for services for my truck. and helpful and I will come back for services for my truck. More
by JOHNCRISP09
Employees Worked With
