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AutoStar Chevrolet of Waynesville
Waynesville, NC
826 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name.
We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 826 reviews
November 05, 2024
All was everyone was very helpful and nice. . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecie . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecient. And she gets things done. Very pleasant to work with... More
by Curt S.
Verified Customer
November 05, 2024
Service is always great, service rep Holly Villarreal is always prompt and courteous and does a great job. always prompt and courteous and does a great job. More
by roger_ammons
Employees Worked With
November 01, 2024
James was great, took the time to go over everything with me. Would definitely use him again. Had a great experience. me. Would definitely use him again. Had a great experience. More
by Donna
Employees Worked With
October 27, 2024
James was great and very helpful! The dealership folks were great and extremely nice. It was a good experience. The dealership folks were great and extremely nice. It was a good experience. More
by jmn.nickol
October 27, 2024
I booked a time to bring my Truck in for just a normal yearly inspection so I could get a new license registration. They told me on the phone when I called to make the appointment that it should only tak yearly inspection so I could get a new license registration. They told me on the phone when I called to make the appointment that it should only take less than 15 minutes. When I came it they could not find that I had an appointment. I showed them on my phone the message I got back that confirmed my appointment. They finally asked for my phone number and the appointment was found. I again asked how long the inspection should take. I was told it should only be about 15 minutes. I waited in the sitting area for 45 minutes and then went out to ask what the problem was. I was told they would check. After another 15 minutes I was told they would have the truck ready in just a few more minutes. I was told they could go ahead and take my money and speed things up. That did not help speed things up though. I eventually got my vehicle and got ready to get in, but noticed the running boards did not come out automatically as usual. I tried several things to no avail. I went back in and tried to get help but was told it would be a little bit. I then told them forget about it and I would go somewhere else to have it checked. When I got home I found that for whatever reason someone had disconnected the running board connection. It was hanging down and very noticeable. It was not something that was an accident but had to have been done on purposed because of the way the box was pulled out. I would not recommend the service department for this location. I have never had to wait and be disrespected as this before. The vehicle is only 8 months old and a 2024 model. I will do my best to avoid this dealership in the future. The people I have worked with before do not seem to be there now and maybe that is the issue. I did not know the people that waited on me. More
by crkolb
Employees Worked With
October 27, 2024
I had a very good and smooth buying process and the people were awesome to deal with. I’d highly recommend giving them a try if you’re in the market for a new vehicle. people were awesome to deal with. I’d highly recommend giving them a try if you’re in the market for a new vehicle. More
by super_trooper_nc
October 26, 2024
Oil change and inspection for my Corvette. They did a good job, except for charging a surcharge on Crediit Card. They did a good job, except for charging a surcharge on Crediit Card. More
by JFRIGGS
Employees Worked With
October 26, 2024
I live in Hendersonville and was looking for a Chevrolet Trax. I visited 2 other dealerships closer to my home and was not impressed as I came across the stereotypical "auto salesman", among other things. I Trax. I visited 2 other dealerships closer to my home and was not impressed as I came across the stereotypical "auto salesman", among other things. I found Waynesville Chevrolet online who had a great selection of brand new Chevrolet Trax available and actually on the lot. My husband and I drove an hour to look and are so glad we did! James was a phenomenal salesman who was so down to earth, patient, not pushy and joked around with my husband. The general manager was wonderful and gave us a great deal and the electronic paperwork was a breeze. After we signed the paperwork, James helped connect my phone to the new vehicle and gave a good run down of the features. We felt like we were dealing with family. I HIGHLY RECOMMEND WAYNESVILLE CHEVROLET! More
by nc_steph624
Employees Worked With
October 16, 2024
I have been using this dealership for three years now and they are always consistent. Excellent service and excellent customer service. they are always consistent. Excellent service and excellent customer service. More
by MARKCICHON
Employees Worked With
October 15, 2024
Great customer service. Wonderful attentive employees. Very quick and easy to deal with. Will be back Wonderful attentive employees. Very quick and easy to deal with. Will be back More
by sydneyholder123
