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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
873 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 873 reviews

May 24, 2024

Everyone was very polite and had both of our vehicles done very quickly. highly Recommend. More

by dslovedahl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenni Rish, Danielle Ball, James Trammell
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

dslovedahl1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 24, 2024

Good experience. Negotiations were looked at and accepted by the sales manager. Incentives and rebates were upfront and honest. More

by mwatty722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Trammell
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

mwatty722, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 23, 2024

I was having my Tahoe serviced and everyone in the service area was exceptional. I started the conversation with the sales department about a new Tahoe. Everyone at this dealership was great to talk More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Payne, Danielle Ball, James Trammell
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

Greg, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 28, 2024 -

Greg responded

Great experience with service and sales!

May 23, 2024

Awesome job found the problem with my car and got it fixed the same day More

by WJSTINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Palmer, Tyler Anthony, Danielle Ball, James Kilby
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

WJSTINES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 16, 2024

Service was excellent and the employees were very helpful. Service was done in a timely manner. More

by THOMASFRANCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

THOMASFRANCES, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 16, 2024

I’m completely satisfied with my last service experience everyone at AutoStar Chevrolet was professional and your customer service is exceptional. More

by PetieBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Ball
May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

PetieBoy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 14, 2024

Very prompt and got my warranty issue repaired the next day. I made my appt online which did not show up in their system and they worked me in anyway. More

by o_bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure if the name
May 20, 2024 -

AutoStar Chevrolet of Waynesville responded

o_bryson, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 11, 2024

Customer service was good, overpriced repair, and no courtesy car wash is unacceptable. Never been to Chevy service like this, ever. More

by DAVEAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Ball
May 13, 2024 -

AutoStar Chevrolet of Waynesville responded

Dave, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

May 11, 2024

I REALLY HAD A GREAT EXPERIENCE. James helped in a time in great need. Auto star in Waynesville really worked with me. Very great jobs guys. Thank you! More

by Nessawnb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, James Trammell
May 13, 2024 -

AutoStar Chevrolet of Waynesville responded

Nessawnb, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 10, 2024

Great customer service it had to fine this day and time. I did not have any problems. More

by ARLIEWHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

AutoStar Chevrolet of Waynesville responded

ARLIEWHUGHES, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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